Four Seasons Hotel des Bergues Geneva Bewertungen

Im Four Seasons Hotel, das am Ufer des Genfersees liegt und für drei Nächte teuer ist, konnte die Dekoration bis auf die geringe Größe des Zimmers nicht mithalten. Aber der Service ist genauso hervorragend wie in anderen Four Seasons-Hotels, von Portiers, Sicherheitspersonal bis hin zum Concierge-Service und der Rezeption ... alle sind gastfreundlich und bescheiden. Das Geld ist für Service, Standort und Markenvertrauen bestimmt. Wenn dies kein Problem darstellt, kann man sagen, dass die Zimmer in diesem Hotel nicht lebenswert sind. Normale Zimmer, Superior-Zimmer und Deluxe-Zimmer sind wirklich zu klein oder die Dekoration ist zu alt.

It is an old hotel so the lifts are slow and old. There is renovation work so a bit inconvenient that some workers walking along the floor. The Michelin restaurant service is perfect

位置好，服務好

Waren am 3.Januar für ein spontanes Essen an der Bar Ihres Hotels…. Leider mussten wir sehr lange warten bis wir überhaupt das Trinken bestellen konnten und so ging es durch den ganzen Empfang und bestellen!! Aber das schlimmste war dann die Toilette!!! Auf der Toilette kein papier weder beim Spültisch noch in der Toiletten ( und normalerweise sollten da ja nicht Papier sondern Stofftüchlein sein….) …. Leider leider weit weg eines 5Sternehaus

As per usual. Very nice hotel. Great rooms, service. Hotel on the edge of the lake. What else can you say?! I have spent a lot of time around the world and Geneva in general is one of my favourite places. But when you stay here, the experience is heightened.

Despite the pre-holiday rush, he always responded with pleasure to the requests of our large group and prepared exclusive cocktails for us. A lot of cocktails – which was especially delightful! Giovanni paid careful attention to the composition of each drink, always taking the time to discuss the details and our preferences. He didn’t just do his job; he did everything with genuine care and attention. We truly appreciate his professionalism and personal approach. I’d also like to mention that the communication with Giovanni was pleasant and comfortable – he created an atmosphere of warmth and coziness, which added a special charm to every evening. Thank you for always being ready to help and for eagerly responding to all our requests!

Giovanni surrounded us with a light, sparkling atmosphere. At the request of our group of friends, in honor of one of our friend's birthday, Giovanni prepared signature cocktails and special cocktails for Valentina Paevskaya. Each cocktail surpassed the ones previously made with these recipes. The cocktails were crafted by bartenders from Waldorf Astoria and Four Seasons in the Maldives, but it was Giovanni in Geneva who gave us a personal taste that was uniquely Valentina’s. I must highlight that the taste of the classic cocktails was top-notch, and considering our large group of 8, the speed of preparation and the brilliance of the custom presentation were beyond praise! All the evenings we spent at the bar were truly wonderful thanks to Giovanni. A huge thank you! We can’t wait for our return!

We stayed just one night here, before an early flight back to the US, and it truly was the best location for a quick trip! Right at the pedestrian bridge we could walk into the old city, go shopping and have easy access to tons of restaurants. The rooms were large and lovely, and we visited the pool and spa which were beautiful. We had lunch at the bar and drinks late at night, but I would suggest reservations for dinner as it was very busy then. Overall a great stay in a lovely hotel!

Four Seasons Group went through a rocky patch when they expanded too swiftly and the high-quality team was diluted across too many new properties. The Group has learned and has been investing heavily in rebuilding their signature service and quality reputation. This property has always been the premier property in Geneva and the accolades are well deserved. Ambience Similar to The George V, the property exudes opulence in a refined way. It boasts two high-quality restaurants and a premium location, as well as patio dining and lounge seating. The room, whilst traditional, is quiet with good double-glazing and all the desired technological features. Soundproofing was very robust and, although one pillar of the property is on the road, it is a quiet property overall. If you have a choice and you wish to avoid the main road, select a lake view or otherwise a courtyard view. High floors naturally are preferable. The team have always been very polished and capable. Service Attention to detail of the team was reflected in every way. Team members swiftly recognising the guests, little areas of special attention in the room, and swift handling of requests and questions. Breakfast is either in the lounge or in the Il Lago restaurant, with a small buffet but an à la carte cooked menu. Service was excellent and flawless in every regard. The Spa, which we did not have a chance to visit, has excellent products and a good reputation and the gym, unusually, is on the upper floors with a superb view and a light and airy ambience. We will return.

Honestly, this was the worst experience of our lives. The hotel feels like it’s run by a club of amateurs. The service was an absolute disaster. We waited 40 minutes for our breakfast, only for them to bring the wrong order. No apology, no effort to fix it—just pure incompetence. Avoid this place if you value your time and sanity.

That’s ridiculous, they have thief’s team operating in the hotel, that knows where each of cameras are placed, Berluti bag was stolen with full of things in it, and it was stolen at reception in a seconds, when I put my bag there and turned for a second they just stole my bag with reception full of staff that’s very bad for “safest country” and one of “best hotels” don’t go there

Everything about this Four Seasons is exceptional. From the first day we walked in, The Manager. Mr. Moury, greeted us with his warm and happy smile. The staff is excellent and is always working to please which is a clear reflection of leadership. Nawfel and Marie in the main bar were delightful. The Asia-Peruvian Fusion restaurant, Izumi, is top shelf.

The entire experience was wonderful! The staff was always there. The communication through the what’s app was great! The service , guest room , quality Of Food exceptional. It has been a pleasure to have been at this amazing and wonderful ambience. I fully recommend this hotel, which at the same time they make you feel part of their family . Great and wonderful hospitality! Forever Thankful Ana.cecilia Maiz de Saldana

I had the most romantic and unforgettable stay of my life at the Four Seasons Hotel des Bergues Geneva. The hotel is a historic landmark on the shores of Lake Geneva, with stunning views of the city and the mountains. The location is perfect, close to the main attractions and shopping areas. I stayed in a suite, which was very spacious, elegant, and comfortable, with a separate living room and a luxurious bathroom with bathtub, the view is overlooking the lake. The room also had a lot of amenities Nespresso machine. The service was impeccable, from the check-in to the check-out. The staff was friendly, helpful, and attentive to my every need. They made me feel welcome and pampered. I especially want to thank the concierge team and the guest relations team for helping me plan and execute the perfect surprise proposal for my girlfriend. Lorena, Jochem, Giulia, Justine, thank you all for your assistance and discretion. You helped me decorate the room with candles, roses, and champagne. It was a dream come true. A special mention goes to Audrey, who saved the day when the flower shop declined my order for a bouquet of roses at the last minute. He managed to find a solution with florist and delivered the flowers, just in time for my arrival. I almost had a heart attack when I heard the news, but he handled everything with professionalism and grace. Audrey, you are a star. The Four Seasons Hotel des Bergues Geneva is more than a hotel, it is a fairy tale. I can’t thank them enough for making my stay and my proposal so special. It was an experience that I will cherish forever. I highly recommend this hotel to anyone looking for a romantic and memorable stay in Geneva. 我在貝爾格日內瓦四季酒店度過了我一生中最浪漫和難忘的住宿。 這家旅館是日內瓦湖畔的歷史地標，擁有城市和山脈的壯麗景色。 飯店的位置非常完美，靠近主要的景點和購物區。 我入住套房，非常寬敞，優雅，舒適，有一個獨立的客廳和一個帶浴缸的豪華浴室，可以俯瞰湖泊。 飯店的服務無可挑剔，從入住到退房。 工作人員都很友好，樂於助人，並關注我的每一個需求。 他們讓我感到受歡迎和寵愛。 我特別要感謝禮賓團隊和客戶關係團隊，他們幫助我為我的女友策劃和執行了一個完美的驚喜求婚。 Lorena，Jochem，Giulia，Justine，Audrey，謝謝你們的幫助和謹慎。 你們幫我用蠟燭，玫瑰和香檳裝飾了房間。