Hotels in der Nähe von Nature Reserve Escaille, Gembloux

Dieses Hotel ist das beste und geräumigste Ibis Hotel, das ich jemals besucht habe. Das Dekor ist stilvoll und chic mit gut gedacht Ausstattung. Sehr schönes großes Zimmer mit komfortablen Betten und Aussichten. Frühstücksbuffet war einfach, aber nett. Personal war hilfsbereit und freundlich. Meine Familie und ich sind mit diesem Hotel sehr glücklich, ich wünsche mir, dass ich hier mehr als zwei Nächte gebucht habe.

I was looking for a Hotel close to the station, and i decided to give the B&B chain ago as i had not used them before. The Hotel is about 3 minutes walk from Namur station, caution they are undertaking alot of road works so the path is a little uneven. I was welcomed when i walked into the Hotel and checkin was very easy. The hotel use a code method for room access which is more environmental friendly than the plastic cards. The Hotel is very new and the interior is perfect and very clean, my room was on the 1st floor and the room was quiet and had a nice big shower. My sleep was perfect on the 2 evenings i stayed, Breakfast is very good with a hot and cold option and they have tea / coffee is always available. As a bonus if you dont need room service if you are staying for more than 1 day you get a free €5 voucher to use at the bar. I enjoyed my stay and i would certainly use again for future stays.

Es ist ein super nettes Hotel im alten Schloss! Umgeben von den schönen Gärten und schönen Aussichten auf den Sambre-Meuse-Tal und mit sehr guter Atmosphäre überall. Rezeption war sehr nett und ist die 24 von 24 ! Das Abendessen im Rest war von top top quality und ptt dej auch sehr gut. Noch besser, wenn es gefehlt war Gluten- und Sojamilchbrot. Auch im Zimmer wäre es besser, die Toilettensitze mit Sitzen mit langsamer Schließung zu ersetzen. Also war unsere Belüftung im Badezimmer zu schwach. Abgesehen davon war es wirklich super! ♥️

We were full of positive expectations by the warm and efficient reception for our 5 night stay when we arrived. We had booked a river view room. Sadly the room we had was a renovated room in the eves of the old building . The window had a view but more as a skylight and lacked light.The room was replaced on request. The staff in all departments are polite and try to accommodate the guests however, sadly, short staffing, lack of training and ineffective management results in frustrations and less than the promised quality stay. The lack of attention to detail in all areas: 1. Rooms - not properly cleaned each day . Bed Linen inside out, soap residue on shower walls from previous guests, coffee tray had sugar and spill marks from previous guests, splash marks on mirrors, toilet side not secure, finger marks on all doors, carpet not properly vacuumed, rubbish bin not emptied.The first morning we had no electricity. It wasn’t the room key. We waited a while for it to be sorted. 2. Room service- it’s took 3 phone calls to various departments to place an order. The food arrived promptly but not on a tray , no serving utensils or condiments. With only one chair in the room eating was done standing up by one of us because the plates used did not allow for eating on the bed. 3. Breakfast- there was only 1 person serving approximately 20 guests. So there was no possibility of setting tables , clearing and refilling the buffet . One coffee making machine for the whole restaurant . Self- service and taking about 2 minutes per cup meant that guests were lining up waiting for a while. We chose to eat breakfast outside the hotel there after. 4. No follow through despite requesting remediation of room challenges. After chasing up the duty manager in the evening ,a length discussion and a promise to resolve the issues, we returned to the hotel the next afternoon to nothing having been attended to. By then we were frustrated and embarrassed to have to complain once more. The initial response at the front desk was that it had nothing to do with them. I insisted on seeing the manager who confirmed having received an email from her counter part asking to resolve the problems in our room. No follow through, lack of delegation of duties . We felt abused and that as long as they had received prepayment that they could provide substandard service. The manager apologized yet again, went to see if our room was ready and cake to tell us that it was done. Once more ⅔ of the issues had not been attended too. The cleaner had to return to complete her work, the maintenance men arrived for the toilet. 5. We had invited friends and reserved a table for dinner for the Wednesday evening. Only to receive on email on the Monday the say that the planned music and dinner had been cancelled. 6. The last night we decided to have dinner in the restaurant. I called and booked a table and on arriving was informed that I had not done so. I insisted that they look and told them where were

I travelled with my girlfriend in Namur, we chosed this hotel to spend time in the spa for our first trip. The hotel has a good localisation in Namur, we were close to the center and also next to the hill of namur with an amazing view of the city. The room was very confortable, huge and clean. We spend someting like two hours in the bath, it is a very good bathroom. The bed is good, I was just a little bit dispointed that is a double bed and not a kingsize bed (but I still have a good night ! ) To be perfect, I just miss a television with Netflix or Amazon. And staff is very lovely :) To conclude you can go in this hotelif you want to spend a good time with you love !

The hotel is modern and well-appointed with good facilities including a restaurant and bar Great choice of beer and drinks at the bar, and whilst the menu is limited, the food is very good. The hotel is right in the central square and a shopping mall is next to.it Rooms are clean and spacious with all facilities including a fridge