The Tremont House, Galveston, a Tribute Portfolio Hotel

Excellent service. I loved how everyone was courtious and attentive, the restaurant and upper bar were great, would definitely book again with tremont house. Thank you so much staff, and community

Wonderful location and fantastic hotel. Spent two great nights at this hotel. It’s beautiful and staff were amazing. Have nothing but high marks for the hotel.

Reserved a one bedroom king suite which showed pictures of a one bedroom king suite from hotel. Upon check in we had to go a different building and it wasn’t a one bedroom (no door on the bedroom and walls didn’t even go up to ceiling) - more of a 1 star type hostel stay or studio type apartment. Doors were missing from 3 closets. Terrible experience. Booked and paid for a 3.5 to 4 star hotel, that’s the photos shown, and then got a 1 star dump.

The location was great—within walking distance to terminal 25 of the port. The customer service desk employees were friendly. The suite was clean. We were on the second floor and it sounded like there was a herd of elephants above us. I’m not sure how people can make that much noise, especially early in the morning. What was worse was that the master bedroom overlooked the dumpster and an alley. The wind was especially strong and ALL NIGHT long the fence gate to the dumpster slammed and hit from one side to the other. Someone desperately needs to repair the gate and make sure it’s locked/closed so the wind isn’t hitting it. We decided to eat breakfast in the restaurant in the lobby. The line was long and the seating was very limited, so we chose to get our order to go thinking it would be quicker. However, we waited 25 min. for our food. The hotel is cool, but our experience with 0 sleep really impacted our stay.

Very nice room that was clean and spacious. Hotel convenient to so many restaurants, shops, etc. Check in by Ryan was a positive experience. He was very helpful.

Here for anniversary and staff failed to tell us we were in a different wing of the hotel, so we spent time searching for our room. Wing and room also ended up wreaking of sewage. Also downgraded us to an accessible room with horribly uncomfortable pillows. Disappointing

Rooms are always amazing everything from the moment of valet parking to check out was special. Front desk staff, bar tenders at both bars, cleaning service , everything and everyone made it a special day. Our stay was to celebrate my wife’s birthday, they went out of the way to maythat special.

Nice room with a tiny bathroom. The hotel is overpriced. But it is nice and walkable. The Blum restaurant was ok. Rooftop bar is a nice touch.

Everything was great except for the entry has stairs and you have to have a porter carry your luggage to the lobby floor.