Rockside Beach Resort

Just checked in today on May 21st, 2024 and I am already fed up and writing this review on the same day after checking in. Firstly checkin was not smooth they have twin seperate beds for a family, not sure how can the kid sleep in between 2 joint beds. This was solved by arguing with them and taking an alternative room. Next and most important WIFI works only the lobby. Inside rooms there is no WIFI signal. Next TVs not working. Finally ACs are built near main entrance of rooms and water is dripping continuously making your entry to room slippery and not convenient at all. Not sure without WIFI and without TVs what we are going to do in this useless resort for couple of days stay. PLEASE STAY AWAY FROM THIS RESORT NOT WORTH EVEN A SINGLE PENNY.

It is not a four star resort property. The staff admitted that it is a 3 star resort. The room provided to us had leaking AC and the floor would get wet. It was pathetic. I have pics and given an opportunity will definitely post them. The reception looked like a OYO property. It was scorching 34 Celsius and there was no AC or fan at the reception. I regret having accepted the request of my son for going with Travel Triangle Travel Agency. It is surprising how Trip Adviser has rated them as Excellent property. The only best part of the hotel is that it is hardly 50 meters from the beach and has a good view. But can someone comprise the view with the uncomfortable rooms. Not recommended

Rockside is located at a nice place with a private beach. The hotel grounds are well maintained however, I can't say the same for rooms. The wooden balconies are broken and can be a hazard to little children. I hope the hotel management pay attention to room maintenance issues. The staff was nice and attentive to our needs. We couldn't enjoy the dinner buffet because we were sick with a viral flu. The breakfast was good.

I will start with the positives... this hotel is set on a beatiful beach with sun loungers and towels available to use for free of charge. It has stunning views from the room the rooms were large and spacious with large balcony with lush views . The shower room was large and shower worked well . Well cleaned daily if wanted by yourself . Now for the negatives ... this hotel is fat away from everything. The hotel advertised currency exchange which was not available so we actually had very little sri lankan cash on us as at end few days of holiday. Didn't even have enough for tuk or taxi to nearest bank or atm so kinda stuck there ( luckily able to pay everything in hotel via card at end of stay ) The breakfast provided was below standard and the fruits and cake were all left uncovered for flys to land on. The menu available for food to buy was limited and very expensive for food and drink but again no where close buy to walk to to eat out. The staff although friendly were very hard to communicate with even to order a drink During our stay the pool was at times unavailable to use due to works on the hotel we were not notified of this before our stay There are only 4 lounger by pool for medium sized hotel . This hotel has so much potential it needs a small shop as nothing close by...and drink and snack bar by the beach. fairly priced menu as so expensive. better breakfast options.

Checkin was easy... On first look it looks beautiful... View on the backside is awesome as beach connected and beautiful bridge connecting it... Staff not knowing Proper English is a big problem.. Not much food options available... Enjoy your food outside rather than from the hotel kitchen... Must mention name of Staff Aruni... She was trying to understand and speak ENGLISH badly but we got our things communicated across somehow... View from balcony is like heaven....