Hotel Alfonso A Mare

Very very good location, but only this...room very poor for the money asked, old and antique..much worst than some hostels and some b&b... old furniture, poor toilet (with no shower box or bathtub). One and only time there!

I had a good experience with Hotel Alfonso a Mare. I stayed for one night in October 2011. The welcome was formal, but not unfriendly. My room was ready when I arrived, in spite of me being early, and they showed me to my room right away. My room faced the sea and had an amazing view. I slept wonderfully with the sound of waves crashing outside my door. My room had metal shutters that you could lock for security and still keep your glass doors open to let in the breeze. The room was very clean and nicely furnished. The breakfast was not the best I have had in Italy, but about average. There was a fresh made cappuccino and one roll per person, which the staff brought out to you. Then you could help yourself to meats, cheeses, cereals, yogurts and cakes. I only had one problem with my stay here, the shower is just a shower head coming out of the wall in the bathroom and you are meant to shower over the bathroom floor. There is a drain in the center of the bathroom floor. The bathroom door itself is wood, warped and a bit moldy. There were also some ants crawling about over the door frame as I showered. This was NOT a reflection on the cleanliness, as my room was squeaky clean. As an American it felt odd to shower this way and I was worried the whole time about water ruining things. Just as I feared, when I opened the bathroom door, the water had escaped under the door and I had a mess to clean up. This was my only issue with this hotel. If they had a shower stall in the bathroom, I'd give them 5 stars! I should also mention that the location is my favorite in Italy...and I have been to many places in Italy. This little beach is a dream and I always go to that beach, even if I am staying elsewhere in the area. For the price, you can't go wrong with this hotel. By the way, I believe that if you smile and are friendly, others will smile and be friendly back.

The hotel in general is ok, the room is comfortable, the location is good and so is the view (just like the pictures), but the service is BAD. There’s a mid 40/50 years old lady in the reception, her name is Sophia and she’s one of the owners, and she is VERY rude. We had two situations with her: first one, I told her that the hotel Wi-Fi wasn’t working (there were other guests complaining) and she said that the issue was on my phone. I said that my partner and other guests were complaining too and she said that all of us should reset our phone systems, which didn’t make any sense. By the way, the Wi-Fi was not working in the rooms and in the beach for 2 days. Second one: we called the reception asking for an iron, since there was none in the room. She said that we needed to go there and pick it up. We had dinner and then we went there. She was very rude saying that the reception was closed and she couldn’t do anything. But we were never told that the receptions closes at a certain time. There’s a restaurant in the hotel, but the service is very poor as well. I was waiting to be helped so I could order food and drinks, but nobody came to get my order. I waited for 20 minutes, then I decided to go to the restaurant right in front of it, called Donna Clelia (which was GREAT). The hotel’s restaurant is ALWAYS empty while the other two restaurants across are always busy. I guess it’s due to their not nice service. The umbrellas by the beach are charged separated and are 45 euros/day, even though we were staying at the hotel. Also, we paid $350 per night, which is very expensive for what they offer. I don’t believe this is the right way to treat the guests/customers. And I guess after reading most of the reviews complaining about the service and the rude owner, I understand why the hotel is so poorly rated.