Hotel Escola

Everything was bad! I only booked due to the good reviews. DO NOT listen to the review rating. It was the worst hotel ever! There wasn't any Aircon. Outside was cooler than our room. We complained and they said there's nothing they can do. I told them we would leave on the first day and wanted our money back. They only then gave us an extra fan. The fans only blew the hot air around the room. Our body's were constantly covered in sweat. We were bitten a lot due to the huge vents and creatures coming out of the vent. I tried to book other hotels and was happy to pay more but they didn't have any rooms. We ended up spending the whole day out and only went there to try and get an hour sleep. The last night really was the icing on the cake. A lizard was running around our room and it came from the vents. They tried to catch it but couldn't. That was another night were we didn't sleep. They tried to make out it's because we left the doors open. We never even opened it due to the amount of bugs that were already in the room. There was no point even eating the breakfast due to nothing being covered. Flys were all over it. The trip went from bad to hell really quick. DO NOT BOOK THIS HOTEL. I need a holiday to recover from the nightmare.

Nous revenons d’un séjour dans cet hôtel et c’est la deuxième fois. La première fois, nous étions restés 6 jours, cette fois-ci 2 semaines fin janvier début février. Nous avons fait de nombreux hôtels 4 et 5 étoiles et nous pouvons dire que c’est le premier à ce niveau concernant les repas. Tout est bon, y compris dans les buffets c’est très dur de choisir, et nous sommes pourtant particulièrement difficiles. Le personnel est très attentionné, accueil, service et ménage, et d’une grande gentillesse. Nous reviendrons dans cet hôtel lors de notre prochain voyage à Madère, c’est sûr.