Richmond Hotel Fukuoka Tenjin

Room was pretty standard and cosy. Comes with on site paid parking. Location was perfect with train station right below

Good value and coneveniently located. Onsen and breakfast was also worth it. Will stay again for short trip.

Location of hotel was excellent as it is very near to entrance of Tenjin Underground Mall and the subway. Paid parking is available onsite. Amenities are available at reception area and you collect what you need. Sleeping pyjamas are provided in room. Beds are comfortable but pillows are thin. Clean and basic rooms, towels get changed daily upon request.

Good location

Staff at counter are friendly and polite. Headset of the phone, the television remote control and its tray is dusty

Excellent service from friendly staff. Convenient location accessible to Tenjin underground shopping street and several yatai especially Chez Remy.

Very nice hotel, easy for shopping & access to public transportation. Clean & gives free coffee/tea & good quality toiletries esp face masks which are great to use. Friendly & helpful staff.

Room is just the right size, not too small. Location is also good. Close to the Tenjin shopping areas.

Room was relatively old and felt dirty and dusty. Accidentally dropped something under the bed and it was filled with dust. Had a bad experience with the Japanese male manager during my check out that made me questioned whether he is trained in service or not. The other staffs were polite and patient despite the language barrier and tried their best to resolve the issue but this person made me lose all respect to this hotel. No point losing his temper at me , as if I’m the one that caused the problem. He should redirect his temper with the booking site that caused the issue.