Thermen Hotels in Fujikawaguchiko

Very Good value for money! With welcome drinks (juice & house wines) & snacks. Fusion fine dining dinner mixed with Japanese & western style, decent presentation & taste good. Cozy room setting with high quality drinks ware. Due to bad weather, we didn’t use the outdoor bath tub but we believe that it should have the FJ Mountain view. The 5 different hot-spring private rooms are special, no reservation is required & we tried the hot stone chair & felt good! The hot-spring section also provides to ice lolly & drinks. Buffet as the Morning breakfast with variety of foods but only serve till to 9:15am. Hotel pack up service with several time slots & operated on time.

Only managed to book 1 out of 2 nights of our stay in the Superior Room and had to book the 2nd night via Japanican (standard room). Both rooms were amazing in terms of size. Superior room’s amenities and furnishings, bathtub etc are more luxurious in comparison but Standard Room is really good enough when you enter to a full view of Mt Fuji at the windows. My view fm the Standard Room was much better compared to the Superior though. Only con at the Standard Room is probably the inability to go out to a balcony to take photos and had to deal with reflections. Hospitality at the front desk was largely good, except a harsh-sounding man whom attended to our bus pickup call request and another night-duty man who can’t speak English and only repeatedly uttered “sorry” and “nonono” when I called to ask for a pillow they missed out. Special mention and thanks to 2 ladies whom attended to us: 1. “AHN” or “ANH” who helped us with check-in to the room, and continued to serve us with helpful suggestions and the sincerest greetings whenever we bump into her in the ryokan. 2. We didn’t get her name. The lady who served us for dinners (16 & 17 Dec) and breakfast (17 Dec) at Room 桃の二. Really patient and tried her best to communicate with us in English for all our requests and questions about the food. For non-adventurous-foodies like us, the provided breakfasts and dinners are a great experience and an eye-opener, but also wasteful on the other hand as we ended up with much things we don’t eat (even after I’ve put in a string of dietary requests prior to check-in). Perhaps having a room-only option for booking would be good.

Dieses schöne Hotel (ein bisschen datiert, aber alles ist sauber und sehr schön) ist direkt am See und sehr ruhig. Es ist 10 Minuten Fahrt vom Busstand/Bahnhof Kawaguchi-Ko entfernt und es gibt einen kostenfreien Hotelshuttle je Stunde. Ich würde sicherlich für Zimmer mit Blick - entweder vom See oder von Fujisan. Wir gingen für Zimmer mit Blick auf den See und genossen es sehr. Die Zimmer sind groß und sehr komfortabel, mit einem Desk, einem Armstühle und einem Sofa. Es gibt auch einen kleinen Balkon mit erstaunlichen Blick auf den See. So friedlich, vor allem am frühen Morgen oder während des Sonnenunterganges. Das Hotel befindet sich in einem großen Garten. Es gibt ein innerliches und wunderschönes Outdoor-Waden, wo man im warmen Wasser baden kann, während man Bamboo und hörende Vögel sehen kann. Frühstück ist ein gutes Buffet. Das Restaurant für das Abendessen ist ziemlich teuer, so dass ich empfehle, in einem der wenigen Restaurants in der kleinen Stadt zu essen.

Ich habe zwei Nächte geblieben und habe endlich zum ersten Mal auf meiner 2-wöchigen Reise einen viel besseren Schlaf! Frühstück war ok, nicht fantastisch-der Ort scheint sehr verlassen mit vielen Geschäften geschlossen recht früh und die Straßen dunkel. Das Bad war angemessen, aber nichts zu schreien. Insgesamt ist ein Wert für Geld Platz nur nicht zu viel erwarten

Für: 1. Das Zimmer war bequem mit 3 Erwachsenen ausgestattet, obwohl das Badezimmer für eine Person ein wenig klein war. 2. Die Gesamtreinigung des Hotels war zufriedenstellend. 3. Das Frühstück erfüllt unsere Erwartungen. 4. Die Erfahrung von unsen war insgesamt angenehm. 5. Die Lage des Hotels ist bequem, nahe dem Kawaguchiko See. 6. Freier Parkplatz ist in der Nähe des Eingangs des Hotels. Kons: 1. Wir buchten speziell ein Zimmer mit ”Bergblick”, um den Berg Fuji zu sehen. Unser Zimmer war auf Ebene 3. Leider waren wir enttäuscht, dass unsere Ansicht nur die Spitze des Berges umfasste, obstruiert durch Gebäude und elektrische Kabel. Dies war ganz anders als die auf ihrer Website angekündigte malerische Ansicht. Angesichts des hohen Preiss für das Zimmer (SGD$800 pro Nacht für 3 Personen, war dies eine große Enttäuschung. Wir sind fest davon überzeugt, dass das Hotel das Angebot von Ebene 3 Zimmer als Die Zimmer und die Reserven 4 und 5 für diese Kategorie, da dies als eine Missvertretung fühlt. 2. Das Abendessen war ein gewaltiges Abfall. Wir wurden nur 2 Platten von durchschnittlichem Fleisch (Schwein und Rindfleisch) und 1 Gemüseplatte für Shabu Shabu serviert. Die Auswahl war sehr begrenzt. Obwohl wir für den nächsten Abend ein Kaiseki Ryori (Multi-Cursus-Japan-Stil-Mahl) angeboten wurden, gab es eine zusätzliche Gebühr von über $3000+ Yen pro Person für die Upgrade. Trotz der zusätzlichen Kosten erschien diese Option attraktiver, da wir nicht die gleiche Shabu Shabu zwei Nächte in einer Reihe haben wollten.

Booked this ryokan purely based on pictures online. The entire experience definitely did not disappoint. Managed to try two different rooms, 1 with private onsen and another lead in room. The upgrade for the rooms with private onsen are definitely worth it as they are newer and much larger rooms. There is free coffee and tea in the lobby. Breakfast changes daily and is of high quality. Dinner was also amazing and a wonderful experience. Location wise, it is up a very steep hill and not suitable to walk up with luggages. The hotel does provide pick up service from the train station at certain timings.

This is our 2nd stay at this Hotel and it was better than the first. The Hotel may be ”old”, but it is very clean and comfortable. The breakfasts are Wonderful each morning, they should not be missed.!!!! The Staff are all very kind and friendly. It has so much charm and is Great for people that enjoy art, architecture and nature. The onsen has a Wonderful view of Mt. Fuji if the weather cooperates. This is a peaceful place to relax and get out to walk in Nature away from the crowds.

I am really struggling with this review but decided to give a 2 star review as I took Price into consideration for this. The ryokan is highly rated on here which might be down to different experiences or different expectations. So let me get into why I was not impressed: I know Japan very well, come here multiple times a year for work and some extra time and even lived here a few years ago. I have stayed in multiple Ryokans with lovely Onsens all over the country and usually prefer the more traditional buildings and atmospheres. In the mouth Fuji Region this seemed to be one of very few that meets that criteria. However during our stay, I found that none of the usual Japanese „omotenashi“ really apply here. This ryokan had zero Japanese guests and catered exclusively to foreign tourists. The rooms are nice but certainly not great- especially considering the price. No public onsen just a shallow marble tub outside each room which heavily lacks atmosphere or Beauty. The hotel misses elements of nature and relaxation throughout- which usually is staple of a nice traditional ryokan. Then the staff- the non-Japanese staff actually tries very hard but they are clearly not aware of some of the customs at traditional places. The Japanese stuff might have been the coldest staff I have ever experienced in Japan. As I speak Japanese, I usually manage to get into a nice conversation with staff at such ryokans - at this one, that was not at all possible. They wouldn’t even speak Japanese with me. The breakfast service was fine but felt really rushed and service was cold. Dinner was an absolute nightmare - no accommodation was made for a serious allergy. Actually there was no concern whatsoever- we even identified the ingredient in a dish that the waiter said was ok… and when we pointed it out he just said „please don’t eat then“. Usually staff in Japan bends over backwards to make sure all is fine with your meal. Also- the 24,000 yen/person kaiserlich dinner was served at such a speed that we had at times three courses in front of us. Flexibility is definitely also not a word in their vocabulary - no changes can be made to anything - but that would be ok if the staff was just overall trying a bit harder. Food quality was good but again not better than at similar places for half the price. Overall the ryokan lacks a loving touch and I can only assume that it is badly managed as the staff is clearly unmotivated. You can definitely do much better in Japan and a big lesson for me is to always look out for reviews from locals as they know best what the standard for such a place should be. As someone who loves japan and has close ties to the country through work and friends, I am always happy to see positive reviews about the Japanese hospitality and service - however o encourage everyone who rated their stay highly here to try some other great ryokans in Japan to find out for yourselves how much better it can get.

Konansou was one of our highlights on our recent trip to Japan. My husband and I, along w our couple friends, stayed for two nights. The staff was so warm and friendly, especially Shirai at the front desk. She was incredibly patient and helpful as we figured out our bus/train tickets. They have a shuttle service to and from Kawaguchiko station, which made getting around in the rain and with bags really easy. (Tip: there is a pay phone at the station if you need to call them when you get in— there are instructions and the numbers of local hotels posted) The food was amazing! Ikeda was our server for our in room dinners, and he was kind and knowledgeable in all the different dishes and how to eat them. I was blown away by the attention to detail and variety of food. It was beautiful. It was our anniversary and we received a special gift— thank you!! Breakfast was a buffet and had a huge selection! It can get busy but there is a lot of seating. Our room was huge and had a beautiful view of the lake and its own private onsen. We enjoyed the quiet and location, which was easy to walk to. The public onsen had so many amenities and was spacious too— not sure if I was lucky, but I was the only one there! We also got to do karaoke, play table tennis, and did our laundry. There was also a rooftop foot spa, where got views of Mt Fuji! Everything you need is here!

Der Fußweg vom Bahnhof dauert 30 bis 45 Minuten und Sie müssen den Berg Shaoshao hinaufsteigen. Es wird empfohlen, beim Einchecken zum Family Mart/Lawson zu gehen, um Abendessen/Trockenfutter zu kaufen, da die Straße sehr dunkel ist, wenn es um sechs Uhr dunkel wird! Der nächste Lebensmittelladen muss den Berg hinuntergehen und 10-15 Minuten zu Fuß gehen! Es ist schwierig, Restaurants in der Nähe zu finden. Ich habe ein Familienrestaurant am Fuße des Berges ausprobiert. Ich habe Ramen gegessen und es schmeckte wie zu Hause. Da ich zwei Nächte blieb, beschloss ich, am zweiten Abend im Hotelrestaurant zu speisen, etwa 23.000 Yen für zwei Personen, mit exquisiten Vorspeisen, Sashimi (Pferdefleisch-Sashimi), kleinem Hot Pot, Nudelsuppe, geschnittenen Nudeln, und Desserts. Zum Schluss wird heißer Tee serviert, das Gesamtgefühl ist gut, einen Versuch ist es wert! Das Hotel hat eine nostalgische Atmosphäre, aber der Service ist gut. Das Personal hat uns bereits begrüßt, bevor wir den Hoteleingang erreichten. Das Hotel verfügt über ein großes öffentliches Bad, das für Männer und Frauen getrennt ist. Im Zimmer gibt es Bademäntel zum Wechseln. Das heiße Quellwasser im großen öffentlichen Bad ist relativ gewöhnlich, aber es ist einen Versuch wert! Das Zimmer ist sehr groß, mit einem großen Fenster, und man kann direkt auf den Berg Fuji schauen, es ist wirklich wunderschön! Das Zimmer ist etwas durchgebacken, es gibt nur Heizung, keine Klimaanlage, wer Angst vor Hitze hat, wird es mitten in der Nacht schwer haben! Das Hotel verfügt über einen Shuttlebus, der vom Bahnhof Kawaguchiko abfahren kann, dieser muss jedoch im Voraus reserviert werden.