Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

不錯，值得推薦

The staff was very friendly, but our stay was not good at all. When we first arrived we were placed in the wrong room. We were told that at 3 our room that they were moving us to would be ready, but it was not. They told us that the room was given to another guest. Then we were given another room that the door lock was broken so we had to wait for another room. Finally we got a room only to get to that room and it smelling so strong of ****. At that time there was no other room to put us in. It was just a whole mess from the time we got there. Then on top of everything the fire alarms went off at 4:00am and we had to evacuate the hotel. We were there for my youngest high school graduation, this was not how we planned this to go. And to top it off no compensation was offered I had to ask for points then was only given 10000 points, I thought they could do way better than that.

It was ok. Didn’t like that the toilet had yellow on the seat which was really disgusting and there was a stain on the comforter.

I especially liked the kicked in door and the wet floors. The dirty beds gave a very rustic feel. Thanks for a great weekend.

Unsatisfactory Plumbing Unfortunately, this hotel has plumbing issues. My first day there was no water from 10 am to 5 pm due to repairs. Not a big deal, as I was out all day. However, that evening I could get nothing but nearly scalding hot water in the shower. And, when I tried to wash my hair in the sink, I could get only lukewarm water. No cold. No hot. I believe the sink was worked on the next day while I was out, as one of the handles fell off when I used it and there was cold and hot water. However, the shower still had only very very hot water. No possible way you could shower in it. The next day I asked for help again and the engineer came to my room, took apart the fixture and fixed the shower. It's not a super fancy hotel, and the breakfast is great, but you'd think hot and cold water in the room would be a given. The only accomodation offered was a suggestion that they could let me use a different room to shower. Not very convenient.

Rooms stayed a little on the warm side. But had a great experience! It was a quick trip but the employees were helpful and seemed happy to be at work. Breakfast was great.