Marriott's St. Kitts Beach Club

My Fiance and I stayed here right after we got engaged. We had a wonderful time relaxing on the beach. The staff was so friendly, and the resort was very tidy. Just a heads up, the food options in the resort are a little bit limited at lunchtime. There are more restaurants open for dinner though! If we return to Saint Kitts, we would definitely stay there again.

I was disappointed with this Marriott property. The facility is.. okay. The rooms.. okay. The pool.. okay. There is not a functional ice machine in the building. It’s all a little tired. The staff is very friendly but not attentive. When I arrived, the concierge was fully engaged. I came back in the early afternoon and she was gone. I tried the next day and learned she would not be in. A very kind person at guest registration stepped in to help, and had great ideas. She promised to make arrangements for me the next day and confirm all by email, none of which happened. I wound up taking care of it all myself (with the exception of one dinner reservation she did handle). When I later found myself stranded at the water taxi dock after returning from a day trip to Nevis, I called the hotel to ask them to arrange a taxi to bring me back. After a brief hold, they told me to find a local bar and have the bartender call a cab. When I said “I was hoping you could do that for me”, she replied that it would be easier to have the bartender do it. Easier for whom? Another example - my neighbor in the adjoining room was loud and disruptive. I asked for a new room and was offered only one with a lesser view. I declined. The hotel must offer day passes to cruise ship passengers. I don’t know that to be so, but nothing else would explain the throngs of people that descended on the pool (and particularly the pool bar) when the ships came into port. It detracted from my experience as a hotel guest and gave the entire pool area the ambiance of a municipal pool on a holiday weekend. I’m pretty loyal to Marriott and have modest Bonvoy status. But I was disappointed in this hotel and don’t think I’ll stay there again.

This is our 18th year coming to this resort and it is always incredible. The staff is so friendly and accommodating. Management takes incredible care of the property. The activities team keeps updating all of the events and keeping it fresh. Highly recommended

HI there, We were in St. Kitts enjoying beautiful weather and scenery and decided to try Mariott's St. Kitts resort New Year's Eve event. The ad looking very promising - cocktails, 2 drink tickets, tasty looking menu, live music, fireworks at midnight and DJ. So far so good. Unfortunately this is a case where the ad raised the expectations way too high and they just couldn't deliver. :-( Hits: Shrimp appetizer very nice - mild cajun seasoning - good sized shrimp. Prime Rib - very tasty, a bit overdone for my taste (prefer medium rare) but still very good Sweet Potato hash station - delicious! Some really nice additions too - bacon mix, salsa, etc. Went back twice. :-) Brochettes - they were OK (not a big hit) Not hot enough - woman at station having a real bad day, not patient enough to heat them up properly Fireworks - they put on a excellent show with a big flourish - well done! Sadly that was about it.... Misses - so many misses...: There were NO cocktails - it was fruit juice. Basically they lied on the ad. Dinner music - a long coma inducing Kenny G set - wish I had brought my bluetooth speaker for our table. Live music - one good female vocalist, the guy singing was BRUTAL.. trying to do MJ falsetto - wow, so bad. Stick to your one octave range please. Hors d'ouevres passed around - very average - cold what should be hot. Little flavor - disappointing Desert - plenty of sugary donuts and large messy jars of caramel, chocolate.... and the spoons were to short so you had to stick your hand into a gloppy mess... ugh. And one BIG MISS - the drinks - not sure who gave the instructions to overpour the alcohol and underpour the mixer... but G&T was 90%G.... same with whiskey, rum, vodka.... we ordered separate ONLY mixers to mix ourselves - otherwise undrinkable. DJ - too little too late - after the fireworks we were done with the place. To summarize - NOT WORTH IT - play pictionary and watch the countdown on TV with a your own drinks and friends. Live and learn!

We have been a loyal members of Marriott Bonvoy for so long to the point where we reached titanium members . Yet we were received at the hotel as if it’s a 3 stars hotel. Even though we understand that it’s peek time and upgrades would have been impossible the hotel reception personal and manager on duty were far from welcoming - zero hospitality. The hotel is extremely basic , the food is below average , excursions desk / concierge weren’t helpful at all - we got help from a local Taxi driver we hired and was extremely helpful and well connected way more than Marriott team . Rooms are basic and old . The only good thing is an above average beach . Over and above all services were super slow . To be honest it’s the first negative experience we had in all our travels around the world with Marriott and I believe management needs to get a grip of this property because the country is amazing and it’s sad to have this poor level of experience.

We spent a week in an ocean side villa. The view was amazing. We enjoyed eating on the balcony until the mosquitos arrived. Fortunately, there is a drug store across the street and we were able to buy bug spray. My encounters with all of the staff were positive. We took advantage of the activities offered such as bingo, corn hole, and trivia. Everyone was friendly. We ate at some of the restaurants. The food was typical beach fare (burgers) with a Caribbean flare (conch fritters). We hired a taxi operator (Anthony B. Taxi Service) to give us an island tour. He gave us a history lesson of the island as we drove around He capped it off by taking us to a local restaurant (El Fredos) for a late lunch. The food was delicious. All in all it was a great week. I am looking forward to another visit to this hidden Caribbean gem.