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Verifizierte Bewertungen
Lage4.2
Ausstattung4.1
Service4.1
Sauberkeit4.2
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Alle Bewertungen(92)
Positive Bewertungen(12)
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Ausgezeichnete Lage(5)
Gute Lage(4)
Negative Bewertungen(2)
Ruhaya Ibrahim
Executive-Studio
Aufenthalt im Jan. 2025
Familie
8 Bewertungen
4.5/5
Großartig
Gepostet am 9. Febr. 2025
Attended the waterfront festival fireworks. Love the location and halal kebabs in the area . For hotel room love the little kitchenette , there’s smart tv but no internet to watch programmes . There’s only one tv channel. Sadly The shower head is broken the housekeeper should have known it and inform the maintenance to fix it before rent it out . Overall great hotel with great security for both front entrance and locked underground carpark.
Übersetzen
Antwort der Unterkunft: Dear Ruhaya, Thank you for choosing to stay at Quest Frankston on the Bay and for sharing your feedback. We are glad to hear that you enjoyed our location, the waterfront festival fireworks, and the halal kebabs nearby. It’s also great to know that you appreciated the kitchenette in your room and the security of our front entrance and underground carpark. We apologize for the issues you encountered with the TV and shower head. We understand the importance of these amenities, and I will ensure our team addresses the shower head issue promptly and checks the TV setup. The housekeeper will be reminded to inform maintenance if anything needs attention before the room is rented out. Thank you for your valuable feedback, and we hope to welcome you again in the future for an even better experience. Kind regards, Krupa General ManagerQuest Frankston on the Bay
Gastnutzer
Executive-Studio
Aufenthalt im Dez. 2024
Pärchen
3 Bewertungen
4.2/5
Sehr gut
Gepostet am 12. Jan. 2025
Close to the beach & shopping centre
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you for your review! We are glad you enjoyed our convenient location near the beach and shopping centre. We hope to welcome you back soon! Kind regards, The Team at Quest Frankston on the Bay
Gastnutzer
Studio
Aufenthalt im Nov. 2023
Pärchen
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 30. Dez. 2023
Enjoyed our stay. Service was good - stayed during public holidays and was able to request towels to be replaced and was done. Really nice place to stay.
Übersetzen
Antwort der Unterkunft: Dear Guest User, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed your visit. I will be sure to pass on your comments and wonderful feedback onto the team. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager
Anonymer Benutzer
Studio
Aufenthalt im Nov. 2022
Familie
7 Bewertungen
5.0/5
Hervorragend
Gepostet am 29. Dez. 2022
Not a bad place place to stay. Near the beach, shopping centre, restaurants and amenities. The hotel is opposite the beach. The room is spacious and clean. We enjoyed our stay and will come back again.
Übersetzen
Antwort der Unterkunft: Dear Anonymous,Thank you for providing feedback about your stay at Quest Frankston on the Bay. I’m thrilled that you enjoyed the experience and that our location and rooms were everything you needed. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Melissa DunmallProperty Manager
melisakd
Studio
Aufenthalt im Febr. 2023
Single
3 Bewertungen
4.7/5
Wunderbar
Gepostet am 24. März 2023
The location was perfect, in the heart of Frankston. The studio room was a good size and clean upon arrival. I had a very comfortable stay. The service staff were nice, arranged parking and offered excellent directions to the places I inquired about in Frankston.
Übersetzen
Antwort der Unterkunft: Dear melisakd, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed your visit. I will be sure to pass on your comments and wonderful feedback onto the team. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager
Antwort der Unterkunft: Dear Icyflyingskier, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed most of your visit. I will be sure to pass on your comments and feedback onto the owners corporation manager about the gym air-conditioning. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager
Antwort der Unterkunft: Dear Guest User, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you most of your visit. I will be sure to pass on your comments and feedback onto the team in relation to the bedding and the car parking. We hope to welcome you back to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager
Antwort der Unterkunft: Dear Jw30, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed your visit. I will be sure to pass on your comments and wonderful feedback onto the team. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager
Antwort der Unterkunft: Dear apexlpi, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. At Quest apartment hotels we pride ourselves on high standards, so please accept my sincerest apologies that this was not met. I will discuss your feedback with the Front office team to ensure we can better improve our services for all guests moving forward. Thank you again for taking the time again to review your stay with us. We hope to welcome you back to Quest apartment hotels in the near future. Kind Regards, Melissa Dunmall Property Manager
Antwort der Unterkunft: Dear Anamudirenjie, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed your visit. I will be sure to pass on your comments and feedback onto the team, especially your feedback on our car park, this helps us better improve our services for guests. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager
Gastnutzer
Studio
Aufenthalt im Juni 2024
Familie
1 Bewertungen
2.5/5
Gepostet am 9. Juli 2024
停車場居然要收35dollar一晚
Übersetzen
Antwort der Unterkunft: Dear Guest User, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. At Quest apartment hotels we pride ourselves on high standards, so please accept my sincerest apologies that this was not met. I will discuss your feedback with the Front office team to ensure we can better improve our services for all guests moving forward. Thank you again for taking the time again to review your stay with us. We hope to welcome you back to Quest apartment hotels in the near future. Kind Regards, Melissa Dunmall Property Manager
Anonymer Benutzer
Studio
Aufenthalt im Sept. 2024
Reise mit Freunden
10 Bewertungen
4.5/5
Großartig
Gepostet am 11. Nov. 2024
適合商務出差,很棒
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for sharing your feedback. We are glad to hear that our hotel Quest Frankston on the Bay is ideal for business trips. We strive to provide a comfortable and convenient experience for all our guests, and we hope to welcome you again on your next visit. Kind regards, Krupa ChaudharyBusiness Owner
Gastnutzer
Studio
Aufenthalt im Jan. 2024
Familie
6 Bewertungen
3.7/5
Gepostet am 3. März 2024
周邊環境一般
Übersetzen
Antwort der Unterkunft: Dear Guest User, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. At Quest apartment hotels we pride ourselves on high standards, so please accept my sincerest apologies that this was not met. I will discuss your feedback with the Front office team to ensure we can better improve our services for all guests moving forward. Thank you again for taking the time again to review your stay with us. We hope to welcome you back to Quest apartment hotels in the near future. Kind Regards, Melissa Dunmall Property Manager