Capital Plaza Hotel

Very kind and helpful staff. They were under quite a bit of construction during our stay so there was no use of the pool.

Our room itself was clean and comfortable, and so our overall stay was pleasant. But the facility itself is in huge disarray due to construction, which I understand has been ongoing since 2025 and not expected to be finished until late 2027. It would have been nice to know this ahead of time. It was quite shocking because the entire first floor was completely dismantled, and massive scaffolding outside. And the breakfast offerings were sub-par, so we did not even try anything other than some juice and milk. I still have to say that the room was nice and fairly well up to date, so A+ for that.

THE HOTEL IS UNDER MASSIVE RENOVATION. It was posted that the pool and work-out room were going to be closed all year, but nothing was noted about the rest of the renovation that is being done. THe front lobby smells very musty. The bar area was not open as it is part of the front lobby renovation. Our room was very "humid" and that made that dirty carpet feel "damp". None of the lights in the room worked, and the maintenance guy said he has to reset the breaker for the room, and they were fine but the outlet in the bathroom did not work so I couldn't use the hairdryer in the bathroom and there were no outlets close enough to the mirror on the wall by the bed so I had nowhere to plug my own hairdryer in. The breakfast offerings were not very good.

Room was clean and comfortable. Staff is very willing to help but lacks the information , I needed to print something and was not possible. Parking is covered and free; appreciated. Property is under renovation, will be nice to see in the future

Parking was challenging. Wasn't part of the hotel. You have to park in public parking. Hotel is under construction to remodel or fix the ran down state it was in. Breakfast was not great but not horrible. Price was for location not condition of stay. It was overpriced though. It was still the cheapest near downtown. Frankfort was very beautiful. Walking distance to downtown area. Old capitol is a block away.

If you’re going to stay here bring your own sheets and comforter. They were stained or not washed, not sure. We also did not know that they are going through a renovation. There’s no pool, lounge or bar. Wish we would have known before hand. To top it off, we left our room for 2 hours and my husband realized he left his AirPods at the room. He can track them. Before arriving back to the room he saw the at the we’re out of the case. When we got back to hotel room they weren’t there. The staff had already cleaned the room. We thought that they may have washed them. He was taken to the laundry room not weren’t there. The AirPods were further away from the case so we knew they were taken. LOCK YOUR THINGS! Do not leave ANYTHING out!

The new parking ramp is nice. The room was clean the breakfast was great. The hotel main floor was being renovated so the restaurant/bar was closed. There were construction noises starting early. The construction vehicles were all parked in the loading area on checkout so loading our luggage had to be done in the transit authority driveway, and that wasn't layed out for that.

I left an item in my room and couldn’t reach an employee to help me for days and days . They kept telling me someone would eventually call me back from housekeeping . The item was never found , meanwhile I was certain i left it in there , it was just a matter of forgetting to grab it . Awful customer service and untrustworthy staff

Very nice beds, check in easy Not too happy about breakfast, most was cold. Will be better when renovations are done