Hotels in der Nähe von Sutherlands Home and Garden Club, Fort Smith

Schönes Zimmer kinda grimey tho

Wir waren im Urlaub, als die Pandemie übernahm. Das Hotel war sauber und komfortabel, es war jedoch offensichtlich, dass der Besitzer sich nicht um die Einhaltung der Standards während dieser Zeit besorgt. Während wir verstanden haben, dass das heiße Frühstück nicht serviert werden konnte, sollte es nicht bedeuten, dass man die Qualität der verpackten Frühstücksgüter sparen sollte. Es gab bessere Optionen in der Verkaufsmaschine! Wenn man einen einfachen Kremacher für Kaffee beantragt hat, musste der Front Desk zwei Pakete finden. Auf unserer Rückreise in diesem Sommer werden wir ein anderes Hotel benutzen!

I recently stayed at Comfort Inn & Suites in Fort Smith, AR, with my family and had a very disappointing experience. Upon entering our overly warm double queen room, we were greeted by a musty smell, which we assumed was due to the cleaning materials used by the hotel. The room was poorly lit, only one small lamp, and there were no lights on the ceiling either. We had to use our cell phone lights to move around the room. Once we navigated inside the room and we're unpacking we pulled out the office chair to reveal a hole the size of a basketball in the seat of the chair - it looked to be rescued from the trash, definitely not suitable for a hotel to use. As we finished bringing our bags in, we discovered a dirty washcloth on top of the broken TV table, surrounded by dusty surroundings. Though we were relieved not to find any bed bugs, we noticed that the AC unit was leaking and had flooded the room all the way to the bed, leaving the carpet squishy - that explained the initial foul musty smell in the room. We immediately reported the issues to the front desk, and they relocated us to a different room. This second room had 3 working lamps, thankfully. During our stay, we inquired about the possibility of a late checkout, but the front desk informed us that they were fully booked and we had to vacate the room by 12 noon. Upon checking out, we discovered an additional charge of $20 on top of the hotel stay and maintenance fees. When we called the front desk, they seemed unaware of the charge and sent us a copy of the bill, which did not mention the extra $20 fee. After some back-and-forth, I informed the front desk that a $20 charge was made during the middle of our stay and not on the day of checkin or check-out, according to my credit card statement. The staff said they would leave a note for the manager, who was expected to arrive in the morning and give me a call. However, no one reached out until 1 p.m., so I called the front desk again. This time, a different person claimed they had no knowledge of the charges and couldn't find any record of it in the system. However after that last call, my credit card showed the hotel processed a refund of the extra $20 they randomly charged in the middle of our stay (but only after we called twice and were informed they had not charged us). The lack of transparency regarding the additional charge left us feeling unsettled, especially considering the confusion and inconsistency among the staff when we inquired about it. Overall, our stay was disappointing, and we hope that the hotel addresses these issues to provide better experiences for their guests in the future. Overall, I felt the hotel staff, although nice enough, were unhelpful and seemed unaware of how to manage things and what to say when questioned about the random charges. The condition of the first room was unacceptable. I would not recommend staying at this Comfort Inn & Suites location in Fort Smith based on this experience. Lastly, let

Es ist wirklich ruhig und sicher.

Nur das ist, dass ich meine rosa Deckel in den Schnüren hinterließ, die ich wünschte, sie hätten es gefunden. Sucks. Außer, dass ich das Zimmer sehr geräumig und sauber genossen und zwei TVs mit Privatsphäre und riesiges Bett war so gut und super komfortable. Der Gastgeber war nett und der Eincheck war einfach, so war es auschecken. Ich würde nochmal dort bleiben und dann würde ich auch einen Freund oder Familienmitglied empfehlen.

Dieser Ort war das beste Hotel, das ich in Fort Smith gehabt habe. Ich empfehle es jedem für eine Nacht oder einen Familienaufenthalt, sie haben heißes Frühstück, das waren Kuchen und graue Sauce Patten machen Ihre eigenen Waffeln und Eier sowie eine Menge andere Dinge, die Sie bekommen konnte, die war erfreulich. Auch sie haben einen Innenpool und arbeiten auch aus dem Bereich. Und der Service am Front Desk war bei weitem die schönste Person, die ich je im Hotel getroffen habe.

Sehr sauber.. ruhig.. großartig Frühstück! Das Personal war sehr hilfreich!