Hotels in der Nähe von LensCrafters, Fort Smith

Dieser Ort war das beste Hotel, das ich in Fort Smith gehabt habe. Ich empfehle es jedem für eine Nacht oder einen Familienaufenthalt, sie haben heißes Frühstück, das waren Kuchen und graue Sauce Patten machen Ihre eigenen Waffeln und Eier sowie eine Menge andere Dinge, die Sie bekommen konnte, die war erfreulich. Auch sie haben einen Innenpool und arbeiten auch aus dem Bereich. Und der Service am Front Desk war bei weitem die schönste Person, die ich je im Hotel getroffen habe.

I recently stayed at Comfort Inn & Suites in Fort Smith, AR, with my family and had a very disappointing experience. Upon entering our overly warm double queen room, we were greeted by a musty smell, which we assumed was due to the cleaning materials used by the hotel. The room was poorly lit, only one small lamp, and there were no lights on the ceiling either. We had to use our cell phone lights to move around the room. Once we navigated inside the room and we're unpacking we pulled out the office chair to reveal a hole the size of a basketball in the seat of the chair - it looked to be rescued from the trash, definitely not suitable for a hotel to use. As we finished bringing our bags in, we discovered a dirty washcloth on top of the broken TV table, surrounded by dusty surroundings. Though we were relieved not to find any bed bugs, we noticed that the AC unit was leaking and had flooded the room all the way to the bed, leaving the carpet squishy - that explained the initial foul musty smell in the room. We immediately reported the issues to the front desk, and they relocated us to a different room. This second room had 3 working lamps, thankfully. During our stay, we inquired about the possibility of a late checkout, but the front desk informed us that they were fully booked and we had to vacate the room by 12 noon. Upon checking out, we discovered an additional charge of $20 on top of the hotel stay and maintenance fees. When we called the front desk, they seemed unaware of the charge and sent us a copy of the bill, which did not mention the extra $20 fee. After some back-and-forth, I informed the front desk that a $20 charge was made during the middle of our stay and not on the day of checkin or check-out, according to my credit card statement. The staff said they would leave a note for the manager, who was expected to arrive in the morning and give me a call. However, no one reached out until 1 p.m., so I called the front desk again. This time, a different person claimed they had no knowledge of the charges and couldn't find any record of it in the system. However after that last call, my credit card showed the hotel processed a refund of the extra $20 they randomly charged in the middle of our stay (but only after we called twice and were informed they had not charged us). The lack of transparency regarding the additional charge left us feeling unsettled, especially considering the confusion and inconsistency among the staff when we inquired about it. Overall, our stay was disappointing, and we hope that the hotel addresses these issues to provide better experiences for their guests in the future. Overall, I felt the hotel staff, although nice enough, were unhelpful and seemed unaware of how to manage things and what to say when questioned about the random charges. The condition of the first room was unacceptable. I would not recommend staying at this Comfort Inn & Suites location in Fort Smith based on this experience. Lastly, let

Nur das ist, dass ich meine rosa Deckel in den Schnüren hinterließ, die ich wünschte, sie hätten es gefunden. Sucks. Außer, dass ich das Zimmer sehr geräumig und sauber genossen und zwei TVs mit Privatsphäre und riesiges Bett war so gut und super komfortable. Der Gastgeber war nett und der Eincheck war einfach, so war es auschecken. Ich würde nochmal dort bleiben und dann würde ich auch einen Freund oder Familienmitglied empfehlen.

Sehr sauber.. ruhig.. großartig Frühstück! Das Personal war sehr hilfreich!

We checked into the hotel in the evening after a long drive cross country. I showed the night attendant my phone where I captured the military rate her hotel was offering - $98 and the site indicated there was one room left at that rate. I showed her my ID. I told her I didn’t have my ihg rewards number handy and she said she’d look it up. She checked to see if she had 4th floor for us, got us checked in and indicated through our discussions that we were squared away with the military rate. When I went to the reception desk the next morning, I realized that I was charged $132 plus tax and fees instead! With taxes and fees that’s $45 over the rate they should have honored. Needless to say I was surprised! There was also another military couple checking out at the same time I was and they too were overcharged. The receptionist, a lady (A.T), was not so pleasant and pretty much told us that that’s the way it is; they honor the rates they want to honor regardless what their parent website states or what their other employees say or make you believe. I contacted corporate and they created a case number for me and reached out to the hotel twice on my behalf. I still have not received a call or anything from the hotel itself. We love our ihg hotels and have used them every time we travel. We’ve never had this happen to us. We’ve never been told one rate then charged another. We wouldn’t have stayed at this hotel at the rate we were charged. I’m so disappointed in the hotel staff that they didn’t do the right thing. We won’t stay here again and I’d advise other military members to think twice before doing so.

We stayed here last night and was charged 167.12 for 1 night. We had no hot water at all upon check out I was offered $20 credit for it. I asked to speak to manager was told not there. The guy give me a number and when I called turned out to be his mom she said nothing she could do without being there but would call me at noon (still waiting on call) I noticed the sign said manager on duty was Mike so I asked to speak to him was told not there asked for number he said couldn’t give I asked for him to call from hotel phone so I could speak with he said not possible. Voices were raised on both sides he would leave front desk I would ring bell until he come back to try and get worked out. A lady come off elevator and the guy behind desk asked her to explain what was going on I turned and looked at her and she asked what’s the problem I said I’m wanting to speak to manager she pointed to guy I had been speaking with and said you’re speaking to him. I notice the way she’s dressed she isn’t employee so I asked her who she was and she went off on me cussing at me and yelling I was explaining that I was asking who she was so I would know who I was speaking with she said she had stayed there for 2 weeks so he had asked a customer to explain to me what’s going on. I am including picture so can understand why I asked who she was. She said she heard me cussing him out and come down. The only thing I said was I told the lady who I thought was manager that the guy she had working was a smart a$& which I regret even using that word. She was yelling and using bad language and then told him to call 911 on me or she was fixing to f$&$& go off. He called 911 I have no idea why because there was no emergency and no threats had been made of any kind of anything she threatened me by saying she was fixing to go off ( I have on video ) they say they have it all on tape and I welcome it to be played any time. I set down waiting on cop and she set down and kept trying to get me rattled she was telling guy look at her shaking she’s so nervous she knows she’s in trouble and stuff like that. Cops arrived and I explained he told me to go over their head and contact corporate which I did. Come to find out it was actually the manager that had been talking to me all this time but he was insisting there wasn’t a manager on property. Corporate told me the managers name and it happen to be the same name on my receipt as who checked me out. I called the number that I had been given and had spoke to the manager earlier that was supposed to call me and get me credit she didn’t answer but her voicemail give her name and she had same last name as manager I was speaking to which while speaking to her she said that’s my son and he shouldn’t be talking to customers like that I’ll take care of him. Sorry for the bad punctuation and lack of and the long review but want people to know what they are dealing with when staying here. He also reached to remove the manager on duty name but reali

The room was one of the nicest hotel rooms I’ve had in this price range. It was spacious, both the bedroom area and the bathroom. We were traveling to Florida and stayed on our way there. We liked it so much, we made it a point to stay again on our way home.