Grand Hotel Minerva Bewertungen

Sehr gute Lage, nahe des Bahnhofs, schöner Blick auf die Piazza. Alle sehr freundlich

In diesem Hotel gibt es viel Täuschung. Die Ctrip-Bilder sind wunderschön vor dem Fenster. Tatsächlich ist das echte Fenster ein kahles Dach. Es gibt überhaupt keine Kulisse und es fühlt sich sogar wie ein Gefängnis an. Das Check-in-Erlebnis ist zu schlecht, es kann als äußerst schmerzhaft bezeichnet werden. 9 Punkte für die Lage, 8 Punkte für den Service, 2 Punkte für die Zimmerkategorie und 6 Punkte für das Frühstück. Das Hotelzimmer entspricht dem Niveau inländischer 3-Sterne-Expresshotels. Die Lobby ist ok, aber man verbringt nicht den ganzen Tag in einer Hotellobby.

Grand Hotel Minerva is closed to the Florence train station. The hotel is classy and the staff are very professional. Rooms are clean & nice view of the town center. Bedding are comfortable and breakfast spread is great. Enjoyed my 1 night stay in this hotel.

It was our Honeymoon travel We were so satisfied with this perfect hotel Room condition was so nice and beautiful Inside of hotel was like museum And every where in minerva was photo spot I really enjoyed breakfast also Every tour spot was nearby It was so good to hang out I definitely can say that this hotel Is the best in firenze italy

Poor hotel no service or attentional for detail on the room allocation. No in room code or tea or even water.

Great hotel with a perfect location. Staffs are friendly. Breakfast spread is good, would rate perfect if you cater more to Asia travellers. After 1 week in Italy, we do miss some Asia breakfast spread. My family love the cozy area on the top floor.

Modern, clean, convenient location, good service and excellent breakfast. Everything was fantastic and exceeded my expectations!

Convenient location close to the main train station and Duomo. Lovely view across the city from the rooftop bar and pool. Rooms are small and the storage space are peculiar racks in some rooms.

Great hotel that is very well located, its within walking distance of all the most famous places in Florence. The staff is very friendly and helpful, and the lobby of the hotel is beautiful. We found the room and the bed in particular very comfortable. The food served in the breakfast is very good. Our only suggestion is to improve the wifi service, the internet was very slow and sometimes it disconnected. Everything else was perfect, we definitely recommend it.

Excellent, one of the best choices in Firenze

入住經歷不佳，標註了高樓層安靜房間，而且辦理入住的時候也再次強調，但是接待人員一口咬定我的房間就在二樓，真正拿到房間發現是下沉式房間，衹有兩個類似於天井的小窗，關鍵問題是靠近機房，轟鳴聲不停，後強烈要求換房間，酒店前台説是給我“升級”了房型，（此時不明白為何會對我如此優待？）如果我要換就不能升級房型了，我説沒有問題，就要我本來預訂的甄選房，然後給我一間同樓層的房間，酒店房間挺大，但是隔音效果極差，隔壁講話洗澡都聽得清清楚楚，第二天一早攜程介入，因為我要求提前一天退房，但攜程跟酒店溝通無果，酒店願意給我高樓層同房型房間，我再次跑上去看了房間，的確風景隔音都不錯，就是不明白開始的時候酒店為何不給我這間房間？需要我再次整理行李換房間？為何寧願所謂升級房型給我，也不願意給我高樓層同房型？

酒店位置非常好，在百花堂旁邊去哪裏都方便，但早餐就非常一般可以不訂，附近好多coffee shop選擇比酒店更多

地點一流，環境很好，早餐舒服，服務絕對，這間酒店真的找不出差的地方，我也很喜歡。 但設施方面讓人覺得不舒服，儘管業主應該很有誠意。空調系統好像花了不少錢，但客人不能自己控制，每次需要聯絡前台，啟動也是很慢很慢，讓人覺得麻煩。廁所的燈亮得讓人炫目，夜裡上個廁所應該就睡不着了。 房間有蟲，我看到了電蚊香，但感覺應該不是臭蟲，住了兩晚 幸好沒發現身上癢的問題。 前台服務員辦理入住手續，辦完了就送你進房間，呵呵，感覺怪怪的，如果酒店、房間設施就中規中矩 不需要這樣服務吧。房間窗簾也是怪 最外層就是拉一半，呵呵，造型別致。衣櫥也是怪。 第一次點評酒店這麼糾結，總體挺好的，但感覺到很多地方有點奇怪。於是退了最後一晚住宿，換去其他酒店

호텔 관리를 정말 잘 하는것 같다. 옥상 수영장에서 보는 뷰가 정말 예뻤다. 방도 깨끗했다. 겉에서 보는거와는 달리 실내는 정말 깔끔하게 잘 꾸며져 있다.