Fingal Bay Holiday Park

I stayed in a cabin. It was fantastic! Air con, verandah with chairs and table, great shower, comfy bed. Very comfortable and spotlessly clean. Also nice and quiet. The pool is fabulous and so warm and big enough for a proper swim. I'll be back for sure.

We paid premium prices to camp next to a bin and the kept awake all night by partygoers the music went well after 3 and gatherings outside our campsite of adult men on a skate board roaring up and down the road. The camp kitchen was filthy. I would not recommend it. Terrible when we had experienced so much beauty on the Tomaree Coastal walk. I wouldn’t rate the customer service either. Our group of 4 will not be back.

Originally booked 2 nights. Only to then be told that we we’re not entitled to a refund or credit by the very blasé office staff, citing this was standard practice as they’d been holding our site for us, so a refund or credit was not an option apparently. I called Port Stephen’s City Council after both myself and my husband had attempted to reasonably request at least one nights refund. I explained to Taryn ( who I was directed to) our situation, she attempted to assist us by either offering another site, otherwise she said she’d see what he could do to assist. She called back soon after and offered a one night refund, which was very helpful. We no sooner arrived and realised the boom gates were right next to the site ( which we were told was opposite the office) but, not right next to digital boom gates. There was a constant stream of traffic, people coming in and out, a bank up of harassed people cued up at the boom gates as people we’re having difficulty getting in due to their code not working. Phone calls being made, loud conversations trying to get the code. This continued throughout the night. It wasn’t feeling peaceful, so we thought we’d take a stroll after dinner, this wasn’t pleasant. In the tent site area there were multiple gazebos set up, with large groups of young adults. They had loud music, drinking games set up and were using really foul language. We felt for the families with young children nearby. There didn’t appear to be anyone responsible for policing this inappropriate behaviour. Overall a really unpleasant stay, which was very disappointing. Won’t be back.