Hotel Alone

We spent a fabulous week at the Alone in October 2024, and I agree with previous comments that English is not the first language of the staff, and the signage is primarily in Spanish. I did not see any signs in English. Our 6th-floor room was bathed in sunlight from mid-afternoon until evening. The towels were replaced daily, and the room was kept clean. Upon requesting a kettle, it was provided immediately without any extra charge, and we were even offered tea and coffee from the bar. The rooms, however, lack a power outlet near the bed and could benefit from the addition of USB ports. They were spacious with very comfortable beds, and the sheets were changed during our stay. The pool area is well-maintained, though the sun loungers are somewhat outdated. We opted to use the pool at the Tropic next door. Regarding the food, there was no room for complaint. The variety was plentiful every day, with a consistent salad bar and a great selection of beef, fish, and chicken. However, the tea and coffee machines in the morning were frustratingly slow. It's a 10-minute walk to the beachfront, and local buses stop right outside the hotel. Service number 2 takes you to the Old Town and runs every 20 minutes until 10:30 pm. We will definitely retur

This hotel does not cater for British people. We are a family of 4, the staff barely understand when you try ask them anything, we asked for extra chairs for balcony in first day, never got them we asked for a couple extra glasses as only had 2, never got them. We were told no when taking our own juice to the pool, there are no signs saying you are not allowed your own drinks, if there is they are not in English. Pool was lovely. That is probably the only positive of this hotel.

Cleanliness is next to Godliness, we are very close to heaven.Great friendly staff,good food, service second to none. Beautiful signature pool with slide and waterfalls. Situated in a lovely quiet area,three minutes walk from finestra ⛱ beach. Recommended

Outstanding,service staff mega helpful,lots of activities for all guests ,older clientele,but they really had great times,away from all the hustle but close enough to enjoy also,restaurant an obvious pick as best facility such a wide range of local seafood and quality Spanish recipes

What a wonderful hotel. I recently stayed here for a few weeks with my mother. The hotel is a 5 minute walk from the beach. There are a few small shops around to get water and aldi 5 minutes from the hotel. My mother is a coeliac and all her food has to be gluten free. It can be a real chore when travelling, but not at this hotel. They bring out a special gluten free menu for lunch and dinner and it shows what is gluten free. If somewhere there isn't gluten free, they can ask the kitchen to make it especially for her. The selection of food and the staff, make this hotel truly special. Its a real little jem. Every member of staff is very helpful, polite and welcoming - from restaurant to reception to housekeeping and maintenence. But especially Ana in the restaurant. She was a real star. Please bear in mind that the hotel is mainly frequented by Spanish guests, so the food is mostly to Spanish tastes and so is the entertainment. Communication can be a little difficult but nothing that some patience and Google translate usually cannot fix. We only had 3 small issues with our stay in our room 610. First, the rooms are very dark, but maintenence were happy to remove the lampshades for us, which helped a lot. Secondly, our sink stopper was broken for the entity of our stay. It was one of those ones that you press down to fill the sink and press again to release it and let the water drain. It was totally stuck and we hand-wash clothes on holiday to save bag space. I managed to get it to release after effort, but the bolt looked broken and the spring came out. We went to reception, but sadly this was the one incidence where Google translate didn't work. We eventually figured we could stop the water by putting a bottle top in the sink when we needed. The third incident was there was only 2 single sockets in the bedroom. One next to the patio door and one on one side of the bed. I had to constantly charge a powerbank to charge my phone at night. But despite these very minor niggles, I wouldn't hesitate to recommend this hotel to anyone who loves a quiet hotel in a quiet resort with a beautiful small safe beach 5 minutes walk away.

We booked 5 night break on H/B basis,,Breakfast and evening dinner..First night dinner was awful..2nd day,,breakfast awful,,dinner was worse..dining staff a bit aggressive,but overworked and tired,,not our fault..Cleaning staff a credit to hotel,,place and rooms spotless,,very good servicing of room..beautiful hotel,,reception staff very nice although,,like the dining staff, we felt they favoured the Spainish guests more than the British...sadly because of the food quality i would not advise going to Hotel Alone,unless on room only basis..