Hotel Duchessa Isabella Collection by Gsa Hotels

We stayed in a Hotiday room, 24, which I suspect is one of the budget rooms in this hotel. The hotel was in a fabulous location a few minutes walk from the castle and cathedral and the old city has a wonderful grid system so it is easy to navigate. Parking is through a side gate and then there are plenty of spaces but at €18 a day it is quite pricey. Check in was functional. The hotel was very grand but is now somewhat faded, think shabby chic with extra shabby. There was some wonderful old furniture dotted around but some of the stair carpets were loose, doors grated on the floor as they were closed, our coffee machine didn't work etc so it is in need of maintenance. Our room was a good size with a desk and plenty of power sockets and was very quiet, overlooking the back garden. There was no breakfast option, I'm not sure of that is a permanent change to the listing or a temporary glitch but there are plenty of places within five minutes walk. The provided internet service worked well. Insect screens would have been useful on the windows - there were no net curtains and we had constant trouble with mosquitoes, I know we should have prepared but we didn't and screens or net curtains would have helped. I was unsure whether to rate the hotel 3 or 4 but have given it the benefit of the doubt due to its great location.

This is luxury accommodation in a beautifully renovated 16th or 17th C palazzo at very reasonably tariff. The hotel is in a convenient location a 15 minute walk from the Castello Estenese and Duomo. The furniture in the public spaces is high quality antiques. I especially noted the stair landing with three "grandfather"clocks. The dining rooms for prima colazione are of an elegance that I suspect was carried over from its former life as a palazzo di una famiglia importante. My room on the top floor was done in rather feminine style and had its own little spiral staircase up to it's dormer window with views over gardens behind the hotel. It was extremely comfortable and tranquil. The staff at reception were engaging and charming. They were able to direct me one morning to a are school supply shop where I was able to purchase two of the flattish and spacious briefcases that Italian primary and middle school pupils use for thir books and supplies instead of too heavy back packs. I have only seen these in Italy. The staff had to do some research and they did it quite well. I would not hesitate to recommend Duchessa Usabella Hotel to anyone with discerning taste who is visiting Ferrara

Horrible le personnel, la prestation le petit déjeuner etc … Personne pour votre valise , chambre vieillotte verre à dents en plastique matelas indescriptible , draps et couverture trop petits impossible à border 😣bruyant on entend les voisins les femmes de ménage. Petit déjeuner en direct du supermarché pain rouge dur. Fromages… 1 vache kiri c’est tout jus de fruits insipides. Départ très désagréable personnel Limite impoli. On vous laisse vous débrouiller on vous regarde mais on ne vous aide pas même pour vous tenir la porte. Passez votre chemin

Sinceramente mi dispiace, ma le cose stanno così. Carta da parati stracciata in camera, e una porticina che dà a uno sgabuzzino pieno di cianfrusaglie e puzza. Bagno e camera sono molto modesti. All’arrivo nessun aiuto per le valigie e scordarsi che alla partenza qualcuno venga a prendere i bagagli in camera. Se scelgo un cinque stelle e perché mi aspetto un trattamento coerente.

Eleganza, charme e tutti i comfort in un hotel di grande stile, in posizione fantastica per visitare una splendida città. Un salto nel passato con i comfort dell'era moderna! Consigliatissimo per una esperienza indimenticabile in coppia o in famiglia!

Purtroppo non ci siamo. Camere sporche. Colazione accompagnata da puzzo di fumo della cameriera e per finire un capello nero sul tavolo che era quello della cameriera…… Centro benessere chiuso ma a questo punto è stato un bene. Mi dispiace per i nuovi avventori!