Ruolanbieyuan Homestay (Phoenix Ancient City Store)

This is the most hospitable place I have stayed in China. We got to the homestay a day late, but the owner still let us stay here without extra charges. She even brought us to the bus stop where we could take the bus to the train station, helping us get our luggage up the stairs. The place is very well-kept and the toilet is very clean. Thank you!

I had a wonderful stay at this hotel, thanks to the incredibly kind and thoughtful owner. She personally picked us up at the 南华里服务中心 and even helped carry our luggage all the way to our room. Her warm gestures, including the free and welcome gifts provided for guests, made our experience even more special. On the day of check-out, she went above and beyond by helping us carry our luggage to the shuttle bus. It was truly heartwarming. I highly recommend this hotel to anyone planning to visit Fenghuang Ancient Town!

This is the best hotel in China that we’ve been Because of the staff who is very kind and servicial The hotel is in a perfect situation and is very clean

Great place! Host was very very nice and very helpful! Highly recommended

民宿環境衞生非常乾淨整潔，進門就聞到一股艾香，到江邊看夜景非常近，逛古城景點都很方便，房東很貼心的定製了古城遊玩地圖贈送給我們，並告訴我們怎麼遊玩最方便，民宿前台放有消毒濕巾和温度計等一些生活物品可以自取，還有創可貼、感冒片等。推薦[強]

看評論説老闆娘人很好，所以就給父母選擇這家，非常感謝，這次鳳凰之行父母很滿意。 入住之前，老闆就提前通過攜程平台打電話溝通，詢問到達鳳凰古城是坐高鐵還是自駕，聽説是坐高鐵到鳳凰古城後，老闆詳細的告訴我，下高鐵後可以選擇打的士或者坐2號線高鐵接駁車直接到南華里遊客中心下車。聽説是給父母預訂後，老闆非常熱心，不僅到南華里遊客中心接兩位長者家幫他們拿行李，返程時，老闆還專程送他們南華里遊客中心乘坐接駁車。 民宿服務細節也很到位，床品非常乾淨衞生，房間贈送有礦泉水，紙巾，洗髮水，沐浴露，一次性洗漱用品和一次性馬桶墊。前台老闆還備有自助式歡迎時令水果。 民宿就在鳳凰古城景區裏面出門遊玩方便，特別適合腿腳不利索的人。去南華橋，雪橋和北門城樓，熊希齡故居，沈從文故居等網紅打卡點都衹要步行兩三分鐘，另外如果臨時需要去市區買東西也很方便。 再次感謝老闆的幫助，有機會還會選擇這裏。