The Blue Anchor

This is very much a pub and not a hotel. They should in no way even attempt to say that this is a good place to stay. It’s a pub on a busy junction. The rooms are rather outdated and quite frankly, like an American motel. There are cigarette burns for every lost soul that ever had the misfortune to stay here. Yours, Morris Baker.

Very disappointed with the rooms which were booked as a “ superior room” We stay in Premier Inns at 2/3 of the price, which are twice the size and better appointed. The coffee machine didn’t work, the shower was over the bath, the TV was crooked the carpets and bed were very worn, but worst of all no breakfast!! What! I have stayed in hundreds of hotels worldwide and can’t remember one where absolutely nothing was served. Didn’t try the evening meal because we were at a wedding but would never stay again because of the breakfast issue.!

Have visited the blue anchor a couple of times now and have not stopped raving about it to friends and family etc. who have also visited from my amazing reviews. Lovely food, great staff, so we thought. I called on 22 November 2023, and can see from my call log that I have a 5 minute phone call with them. I double checked I could use my Tastecard whilst booking my next visit on 5 December 2023, I triple checked as there was 6 of us coming and money is tight at the moment. The young man on the phone reassured me that I will be able to use my tastecard, he even took my tastecard number down as I read it out. Fast forward to 5 December 2023, we have a lovely meal, all have a starter main and dessert as we had been promised the 2 for 1 deal with the tastecard. Go to pay, and they tell me that the tastecard is not applicable. I cannot tell you how upset I was. It was embarrassing. I could not afford to pay for this whole meal when I had been promised the deal. The manager was rude, did not apologise for any miscommunication etc. when it was his staff telling me that we would get the deal. He explained that it said on the tastecard app “Not applicable in December” but when ringing up and TRIPLE checking with YOUR staff member, they reassured me it would. They then were assuming that I was lying about giving my tastecard number? The most awful customer service I think I have come across. To think I was recommending the pub to so many people, I am truly gutted and so upset that what was meant to be a lovely family meal turned into nothing but stress due to the cost of it. Will now be telling those friends and family not to return. Appalled by the customer service at this place.

Stayed for one night, as attending a family function. Lovely cosy room, comfortable bed and soft pillows, with extra ones in the wardrobe. Bathroom was fine complimentary shampoos etc. Staff were very helpful and friendly. Would definitely recommend it and would stay again if needed.

We were a family group of 7 including a 2yr old. We were meeting for breakfast. We were welcomed and shown to our table lots of room and a highchair for the toddler. Drinks order was taken and arrived promptly as did the breakfasts. We all had the full English except for one who had a bacon sandwich although this was not on the menu. The breakfast for the 2yr old arrived first which was great as it had cooled before all ours arrived so we could all eat together. Breakfasts were all freshly cooked and well presented. Lots of toast. We had a brilliant time thanks to the attention of the waitress she was outstanding. We ill defo be going back again.

Sadly,quite disappointed, 🤔 staff and service 👌, prawn cocktail,watery couldn’t taste any sauce, I’m not entirely sure there was any sauce, lunch,roast beef hmm so so, veg was like it was from a frozen bag, roast,small over cooked and “Garlic” 🤷‍♂️ WT ?I don’t get that, on a Sunday roast?. Desert , crumble, quite small for £7.50, Total £141 for 4, I really wanted this restaurant too be a keeper, my son and daughter in law just moved too Feering. For what it’s worth, please do proper roast potatoes 🙏