Finde Hotels in Fargo

Ich habe Trip.com bereits ¥2664.34 RMB bezahlt, aber das Hotel hat wieder $143.65✖️ 2 (2 Tage) Kosten!

I always love staying at Residence Inn properties, and have stayed at this one in the past. However, I have never had a worse stay at a Marriott property than this one. Even in some other hotels of theirs in more rough or rural areas where the hotel isn’t in the best shape, at least the staff has been a bright spot. No such luck here. The man working check in the afternoon of March 10th was the worst check in agent I’d ever had. Hardly greeted us, did not acknowledge or thank us for being Marriot gold elite status, did not offer welcome gifts (which were clearly in gift bags behind him), did not mention details about breakfast, pool or fitness center hours or location, did not indicate if housekeepers would be servicing the room for the length of our stay. I asked if we could have a room on the fourth floor where we had family staying and he barely acknowledged the request, did not confirm one was available after checking the system - just activated key cards and wrote the room number down silently before pointing us towards the elevators. The other odd thing was every time we dealt with someone at the front desk, they seemed to have a silent trainee shadowing them - never spoke or had their presence acknowledged. I feel bad for the information they would be receiving. The rooms at 10 years old are showing more wear than I would expect. Our room was ok for being clean, but our family members room was very dirty and the coffee maker in the kitchen did not work. The lobby furnishings are in back need of replacement - especially the stools at the high top near the breakfast area. Perhaps the strangest problem was with the hot tub - so more accurately the room temperature tub. This thing had GREAT jets and would have been top 3 hot tubs we’ve ever had if only the HEAT worked! I didn’t say anything to the hotel during our 3 nights there, as I was sure a survey email would follow as usual, but a week later it has not. Avoid this one.