Impact Beach House

Péssimo local, péssima administração, reservam quartos já ocupados, a reserva no site não corresponde com a reserva e fazem de tudo para que o cliente pague mais. Usam desculpa de que há erro no sistema e querem obrigar o cliente a pagar extra. Não caia no golpe do hotel. Dizem que vão cancelar a reserva e mesmo com erro do alojamento não fazem o reembolso. Nunca mais e não indicaremos a ninguém.

The worst place ever!!! Great location but the organization, rooms and service are completely out... This looks like a kindergarten, super noisy all day, people don't respect the times for silence and I actually don't saw the service people worried about that. Outside windows were broken, didn't closed and don't do any of their purpose (you see light from outside all night). You hear terrible noise all night long from the street too and from the train rail at the back of the hotel (that don't appear in the photos or mentioned in the description). Didn't rest at all in my nightmare stay for 2 nights here. I arrive late at the frist night paid for my stay and the next morning they texted me and wanted to make me pay again. I had to show the bank proof to show my payment (awful organization again). I made my bed when I leave early at morning and at the end of the last day my bed was used and towels revolted... Had to go to the reception show the photos and make them make my bed fresh. You wouldn't believe how many bad things here, this is a never ending list. Never stayed in a worst place in my life, never gonna be here agian and didn't recommend at all.

I loved it! I came because it is so close to the beach but the concept of the house is the most amazing thing about it. The team is super friendly, the breakfast has local products and the garden is great to get some work done. I really recommend it to any traveler who cares about the Ocean! :)