Gastnutzer
2. Februar 2023
I cannot possibly recommend Résidence Louzani. Unlike most short-term apartment rentals, where privacy and weekly cleaning is the norm, Louzani’s nosy manager lives in the building and monitors tenants closely – he watches every move. It’s creepy! He DEMANDS ENTRY for cleaning, whether you want it or not. Before I had been in the apartment for a full day, cleaners knocked on my door – no “do not disturb” sign. When I declined – needing privacy to recover from a difficult trip - the owner entered my apartment - uninvited - and yelled and screamed at me about keeping his apartments CLEAN. It was frightening! I asked for a refund and offered to vacate – a refund was refused. I was told to “get out” and insulted by an insinuation that I intended to do something improper in the apartment! A mature, responsible woman, this disrespectful treatment was offensive. I had reoccurring trouble unlocking the front door – the key didn’t work. It was terrifying feeling locked out. The apartment is freezing early morning and late night, with zero heat and cold marble floors. A space heater arrived a few days before my departure. Electrical outlets are inconveniently laced, the bathroom is dark and tiny, the makeshift kitchen is awkward, cooking smells permeate the building, and cable TV is a joke. The view was of other buildings – not the beach. I booked based on good reviews, which baffle me now? It’s time for the truth. This apartment is overpriced. Staying at Résidence Louzani felt like being in prison! The experience makes me hesitant to ever pay in advance or believe reviews. I was there for 30 miserable days.
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