SpringHill Suites Enid

No thanks Bedbugs were found and when I called the front desk all the could offer was moving to another room. No discount no refund. Who wants to stay in a hotel that is infested? Picture is of pillow on one of the beds.

We were awaken by mice in the room. My son actually caught one in the trash can. We later found glue traps set around the room to catch them so the staff was aware of the infestation. Staff did not address this well and currently working with Marriott to correct the issues.

Under brand new management so things are getting back to Marriott standards and it shows! Wonderful Bar that is separate from the hotel. The new GM goes above and beyond to meet all the needs of hotel guests. Front desk is very friendly and helpful! Any hiccup that is found is quickly addressed. 3 big banquet rooms for any event possible. Did I mention the amazing bar? HIGHLY recommend!

Our toilet didnt work. Pool was freezing

Not what it used to be. Condition has gone down Room condition worn. No ac in hallways (100+ outside and hallways were miserable). Insufficient ac in room.

The breakfast was okay. The staff was very friendly. The hotel looks new from the outside the rooms were less than mediocre. We were not impressed, but it was a place to stay. The beds were uncomfortable, it was muggy in our room, there were live spiders, beetles, and rolly pollies all over the floors, carpets looked like they needed replaced. We won't stay there again.