Fletcher Hotel Landgoed Avegoor

Die Einrichtungen sind veraltet und die Zimmer sind nicht schallisoliert!

We moesten 3 kwartier wachten voordat we in onze hotelkamer konden. Kamer was goed, ruim en zuiver. Helaas wordt er erg bezuinigd op het eenlaags wc-papier Het ontbijt was niet zo best; de broodjes waren niet voldoende afgebakken dus niet te eten. Ander brood werd te laat aangeleverd op de ontbijttafel. Verder was het erg druk tijdens het ontbijt; er stond een lange rij om bij het ontbijt te komen en veel te weinig plaatsen voor alle gasten. We misten ook een afvalbakje op de tafels, waar je het afval direct in kwijt kunt tijdens het ontbijt. De afsluitbare fietsenstalling was erg slecht; alle fietsen van Fletcher stonden in de stalling waardoor de gasten geen plaats hadden om diens fietsen te plaatsen. Verder was het dak van de stalling, wat niet meer was dan een container, gescheurd en bij regen waren de fietsen toch doornat. Er was een zwembad, maar over badjassen is niets aangegeven door het personeel. Al met al toch een tegenvallend hotel.

Wunderschöne Anlage, Zimmer etwas veraltet, vor allem der Balkon. Das Personal an der Bar war sehr freundlich, Gott sei Dank, denn mein Zimmer war um 17:30 Uhr noch nicht fertig (das ist das erste Mal) Schöne Bar, schönes Restaurant (das Frühstücksbuffet war gut, nicht außergewöhnlich, aber ausreichend. Insgesamt würde ich für dieses Hotel das Wort „komfortabel“ verwenden. Mit ein wenig Modernisierung und etwas Schulung durch das Barpersonal könnte dieses Hotel in seiner atemberaubenden Umgebung meiner Meinung nach so viel mehr sein.

The pictures look great and the location is very rural, if you are looking for a stay near the Veluwe. Checkin was 3pm and we showed up that time with nobody at the reception area desk. We waited for a person to check us in and finally a lady showed up and told us that there were others in front of us and pointed to people seated. After awhile another person showed up and they checked us in. It is a mystery to me why they could not check us in and provided the key when the room was ready. Seems very petty and not customer friendly. We paid for an upgraded room and it had a small bedroom and large sitting area. No refrigerator but there was a teakettle etc. The housekeeping crew had not done a very good job as it was still a bit dirty, no soap anywhere, just two little thin towels and no shampoo. Usually most of these places have large bottles now but they did not. The room was cold and we tried to turn the heat on but it did not seem to work. There is no airconditioner. We notified the front desk and they said they would take care of it. When we returned the room was even colder, heat did not work, no soap but we did have some more towels. I tried to call, but the phone did not work. Went downstairs and waited for the front desk person. It seems there are shorthanded and when the person has to do an errand, there is no one around. The same person who I talked to before, showed up and brought some soap and shampoo and said he had turned on the heat. Unfortunately, it did not work. No one around to fix it. He gave us some blankets. The night was cold as the heat never did work. I asked the front desk about it the next day and they indicated the main office was the one to complaint to. I emailed them and have not heard back. The bar is nice with good but a bit expensive drinks. The restaurant had some interesting specials for dinner (which we did not have) but the breakfast buffet was not elaborate but nice. Parking is ample in various lots around the estate. There is another really nice restaurant nearby called the Peerdestal. Great for a nice fancy dinner out, but reservations are definitely recommended.

We had a renovated deluxe room, that might explain some differences with other people's experiences. And were positively surprised, except for the dinner restaurant ( see separate review). Actually this renovated room was real 4 stars, and better than our average Fletcher hotel experience. Twice as large as the standard room for 50% extra price, basically a mini-suite. Separate sitting area with desk and sofa, bathroom with separate tub and shower (all a bit crammed) and in the other half of the room a separate WC. Nice bed, balcony, good WiFi. Pool was surprisingly good and big for a hotel, also free sauna. Decent breakfast, more 3 than 4 stars in variety; and a bit slow in refills. The estate grounds are already very nicely landscaped but the walks in the nearby Veluwezoom reserve are stunning. The room had a small drawbacks though: no hooks etc. to put the towels, and nice shower gel and shampoo supplied but absolutely nothing in terms of soap, neither liquid or concrete. We did not complain, otherwise probably they would have fixed that.

Long queues, poor service, smelly drains, no hand soap in the Bathroom, low key breakfast. Does not live up to the star rating and given the price I will not use this hotel again

We ordered a high tea on Sunday June 18th: 1 regular, 1 no meat. The quality as well as quantity was very poor. Even got a white simple bun with broccoli and carrot on it! No fish, meat came directly from the supermarket it looked. The sweets were very simple and came straight out of a supermarket, with cheap tea and very bad and unfriendly service. It took ages to get a refresh on anything. There was no sandwiches, no scones/clotted cream + jam etc. Soup was okay, that presentation was nice. Three other tables complained as well. Overall: this hotel and staff have no clue (non Dutch speaking staff, no knowledge of what the high tea was, no explanation, the staff was overwhelmed with too many reservations- tried to do their best but some did not step it up at all, despite the pressure. In order to avoid disappointment do not stay here (even though the old mansion and garden look very nice.