Gastnutzer
5. Januar 2023
We chose this hotel based on the good review on TripAdvisor, but we are disappointed with the hotel. The front desk staff only speak Spanish. When we arrived, we asked them to call a taxi for us to go to the town for lunch. We waited for 45 minutes for the taxi. The hotel said they offer box lunch, but when asked for the box lunch for the next day, their kitchen was not open at all. The heater in one of the rooms does not work, and we had to sleep in the cold. There is no curtain for the door and window, so the late evening and early morning lights keep me awake. The breakfast is not good. Finally, when we left, we could not open the lobby door, and no one at the reception desk, we almost missed our taxi to the bus station. In the hindsight, I would not recommend travelers to stay here. You are better off to stay in downtown, as this location is a bit isolated and the service is not that good.
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