Royal Beach Eilat by Isrotel Exclusive

This is a hotel that is nothing less than perfect. A team that provides royal and exciting service. Thank you for an exciting, happy experience that leaves a good taste and a desire to return again. I would like to mention the admissions manager Adi, the public relations manager Sima and the excellent clerks!

Initially having high expectations, particularly for a flagship hotel, I found the check-in process to be tardy, albeit within the hotel's policy, which was acceptable. However, the service felt rather affected, with the receptionist conveying a sense of condescension as if merely engaging with guests was a favor. This unfavorable impression persisted upon entering the room, where numerous maintenance and cleanliness issues were immediately apparent. The floors were soiled, strewn with remnants from previous occupants, and notably lacking in vacuuming. Furthermore, pervasive dust accumulation was evident throughout the room. Adding to the disappointment were malfunctioning light switches and an inoperative sliding door, alongside a noticeably deteriorated room safe with non-functional buttons. When I brought these concerns to the attention of the receptionist, the dismissive response, "What do you want me to do about it? I can send someone now, otherwise I will forget about it," underscored the hotel's disregard for cleaning and maintenance standards expected of a flagship establishment, and fell short of the elevated customer service one would anticipate from a allegedly upscale hotel. Despite these shortcomings, the redeeming aspect of my stay was the commendable quality of the food served during breakfast and dinner. The cuisine was of a notably high standard, with a diverse and appealing selection. Additionally, the waitstaff exhibited exceptional graciousness and attentiveness. In conclusion, I cannot in good conscience recommend this hotel, particularly given the exorbitant price point.

The hotel has stunning views out to sea. The pool area is on two levels with extensive seating. The lifeguards are over zealous, which is a shame. The food is very good. It's worth getting a room with access to the lounge. The barman is very knowledgeable and friendly.

We were on a 10 room holiday, the food was perfect perfect perfect a rich and delicious variety without a single complaint. The dinners were at the level of chef restaurants All in all the service was exceptional Everything was clean and well-kept and they went out of their way to provide service for every request we asked for. There are no words for sure. We will be back. Highly recommended

The bets Hotel in eilat, can't complain, on the beach and lovely luxury hotel. Great location and everything is perfect around! I would definitely recommend and would come back here! I love the food, people and everything about it. Love it all

We booked the Riviera for a 3 night stay but were upgraded by Isrotel to the Royal Garden. I had booked 2 rooms for my family but they phoned us before arrival and offered us a very large family suite instead. The room was beautiful, had everything we needed (2 bathrooms, 7 beds, a garden), a kitchen area. The hotel staff were friendly and helpful. The hotel itself is beautiful, set around a courtyard with alot of trees and various pools. Shame a few of the pools were closed and they didn't tell us that in advance. The hotel is very close to the beach, and also to shops. We had a great time

We returned to the hotel after a long absence (corona). We had a great time. The staff is wonderful, the hotel is well maintained, the Bobes restaurant is excellent for breakfast and La Cucina restaurant for dinner, the pool is clear, pleasant and inviting, the room is spacious, clean and comfortable. In short - we will gladly return.

A very poor standard hotel. It is not clean and the staff is very rude. The breakfast is very poor. We waited for rooms until 6pm and it seems to be a common thing. We asked several times for shampoo because even when the room is cleaned they don't put any shampoo and we had to wait 3 hours for shampoo!!!