Yotel Edinburgh Bewertungen

Well didn't had a very good experience. Reason being the below: - because the hotel in the name of sustainability and environmental friendly ignores all your requests. - we requested a room with twin bed which over call was confirmed and later when we were at the property we were denied stating that the rooms are all full - we were told that there 200 customers always waiting for them to refill the room soo thats the reason they really cannot help us. And they signalled us if we want we can change the hotel but refund cannot be promised since the booking is not directly don't from them - in washroom the towels were dirty water kept running in commode non stop. - I paid another 200 euros upfront to help myself and the same issue was being seen there as well. -- overall a very bad experience with staff available 24/7 just to come with fancy words to deny ur request in the name of that there waiting list is high and we can change the hotel without any refunds. I will ensure that this complaint has been escalated to the highest point and will post the same on there website as well as google review as well.