The Edinburgh Lodge

We booked this hotel as it was our twentieth wedding anniversary in September and we were also taking our daughter to university for the first time so lots to celebrate. After checking in, we were told by the only visible member of staff that breakfast was not included and it would be an additional amount if we wanted it. However, on our return home I checked my emails and noticed breakfast WAS included in the price when I booked it so therefore we never got it. After settling our daughter into university my husband and I went into the town to hit some bars. The owner called my husband and said he forgot to take payment when we checked in so what time would we back to make payment. My husband explained we were now out for the night and would pay when we either got home or checked out. He then said to my husband what time would we be leaving t in the morning? My husband said I don’t know why? He then insinuated that we would do a run for it and not pay! Our vehicle was in the drive so why would we and how rude? Five minutes late he called back AGAIN and this time I took the call and he asked me when would we be coming home and I said we are now out for the evening so wouldn’t make payment until the morning, he said well I need it now. So to give us peace to try and enjoy our evening I said fine I will just pay you over the phone now. Thankfully he then left us alone. We later returned that evening, just wanting a shower and bed. Put on the shower and the shower went nuts and started leaking all over the floor and within seconds the narrow bathroom was flooded. My husband called the owner who then came to have a look at it and just said I will be back, then returned with a toolkit to start fixing it. My husband said no, just leave it please as we just want to go to bed. A bed that gave us one pillow each btw, £200 for the night INCLUDING breakfast that we didn’t get, you would think we might get two pillows each!! So the following morning we went down to check out and as my husband handed over the keys he just got grunted a thanks. No how was your stay? No sorry for harassing you over the money, no sorry about the shower……..very rude I have to say. We have stayed in much nicer hotels in city centres at a much cheaper rate that have given us a wonderful stay but I would never stay in this place again. Awful.

Excellent and cosy place to stay with a modern theme but keeping in character with the building itself, nice shower and great helpful receptionist who was willing to help us with all our questions and advise of good places to visit. It was like a home from home