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22. Oktober 2024
The staff in the venue are a credit to the establishment; an example of that is their pleasantness plus the downstairs (pub) was exceptionally busy when we arrived - which is influenced by the staff. The room we stayed in, was a very different story. We stayed in Number 5, upstairs in the main building. The manager has admitted that the extractor fan in the bathroom has been broken and it has contributed to a build up of mildew and damp in the same room, and the bedroom. It's been a long time broken in my opinion, as some of the walls in the room, bedroom in particular, are in a very sorry state. Issue with dust in the room, plus the bed mattress has seen better days, even though the manager's opinion was it was less than two years old. At a cost of £130 for the night, I was shocked in truth. Very disappointing. My advice to the management is bring the condition of your rooms, like Number Five, up to the levels of the staff and their service, because this couldn't be anymore chalk and cheese in comparison. I won't be back unfortunately.
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