Big4 Karuah Jetty Holiday Park

Booking in was easy, friendly staff, very well priced,, big park lots of sites, parking is a bit tight, Cabins are big and well set out, bed was comfortable, shower was good, has all the modcons you require,,it's also nice and close to the town and the club.

Last minute 2 night booking. Very accommodating office, rang to let us know they had had a lot of rain, offered a credit if we didn’t want to come. Grass site was fine with power and water. No oyster farming due to a bug, this was a big disappointment for us. Not much to do unless you have a boat for fishing or crabbing. Visited Hawkes Nest and Tea Gardens but again needed a boat for fishing. Amenities clean and people were friendly, probs best for an overnight visit if at all.

A nice Park if you don't get stuck up the back in the long term drive through area. Barking dogs and mud during rain. Staff were pleasant when I complained about the barking dog that starts at 6am. Nothing was done. You pay top money for a below average site.

Stop off going up the east coast. Helpful staff. Very clean and lovely vista from the jetty. Our cabin was fine. WiFi not much use but otherwise very good value. Didn’t really get to check out all the facilities. Happy to return and suspect if had clue skies would have been even better.

The bed was comfortable. No fan or aircon in the bedroom (30 degree temperatures). Balcony was filthy, outdoor furniture was old and falling apart as well as filty dirty. Vanity was water damaged at floor level. Mould on the shower screen door. Broken tiles on the floor. Disgraceful. Picked Big 4 because i had stayed at others and they were amazing. This one was appalling

Did not see any maintenance carried out in park during stay except for a daily working of the pool area. Visited pool in the morning and found empty beer cans and cigarette butts. Caravan Site was poorly maintained and turned to mud in rain. Kids running riot during darkness hours on bikes. Asked people on numerous occasions not to take shortcut through our sites. Stopped kids riding bikes through our site and came back to site one afternoon to find a scratch on car. Adults exceeding park speed limit on electric scooters during darkness. Neighbouring site continued to play loud music even after being requested not to. First morning I was woken at 5.30am by loud noise of an adjacent site packing up to leave early, which continued until 6.30am. Great pool for family though and great location. First time in 15 years of caravanning that I have put in a bad review. I would've reported most of these things to the office, but I would've been there everyday and felt that the staff of the park should have at least visited the area to look around with the amount of people staying there. I saw NO people checking on things. All in all a very disappointing stay of 5 days and all for the princely sum of $120 per night per site and we had 2 sites !! I replied to their email regarding a review and wrote the above, but received nothing back.