Marena Wellness & Spa

We had an awful experience at Marena Spa. Verbal harassment by a masseur; double-charging at the dinner; issues with the room equipment. The hotel management has been dismissive and avoiding taking responsibility. The location is great.

We tok a 200km drive from Germany to spend a day at this hotel. The pictures of it, and the ratings on ********** fooled us bigtime. On arrival we saw instant that this was a hotel who has seen bether days. We arrived 2 hours before check-in at 15:00 and the front desk didnt offer to check us in to use the spa or anything. We used the 2 hours to walk on the beach an visit the nearby village. The beach was fine, but didnt have any facilities. The Village was terrible. Back at the hotel, we got a room that was the smallest ever. Like a prison-cell. No facilities, no room for bedside tables or anything. No wellness here for sure. Ok - off to the spa then. It was one jacuzzi full of polish men, a little swimmingpool with noisy kids. We looked for the sauna-area, and was instructed by a staff member to get rid of all clothes and wear some kind of a sheet. No problems. Only 1 sauna was in order and the showers was crowded by young men. They where just waiting for something. When my wife and me entered the sauna, it was empty. 10 seconds after, the crowd followed like they thought yhis was a swingers club. We left immediately. After some recovering in the prison-cell, we went down to have dinner in the restaurant but it closed at 18:00........ We then had to eat at the pizza/pasta-restaurant nearby. Good food and very good service by the staff there. After a night sleep in the cell, with one lousy pillow each, we hoped for a good breakfast. Well, another suprise. They had hired a saxophonist to to play taffel-music. Which hotel in the world does that??? No one but this one. It was noisy, it was bad and we could not leave soon enough. The happiest moment was when the gate in the parking opened so we could leave.

Duży obiekt w którym panuje bardzo kameralny rodzinny klimat. Dużo atrakcji pod rodziny z dziećmi. Pokój urwisa, piłkarzyki, ping pong. Dla dorosłych spa, bilard i uroczy bar z zakamarkami dla par i większych grup gości. Do dyspozycji dostaliśmy szlafroki które bardzo ułatwiają poruszanie się po obiekcie na trasie basen-pokoj. Jedzenie smaczne, duży wybór,nawet na śniadanie kucharz robi naleśniki na życzenia. Lokalizacja tuż przy plaży i lesie. Na pewno wrócimy. Polecamy

Bardzo miły pobyt, bardzo miła obsługa, począwszy od Pana przy wjeździe po pracowników SPA i kuchni. Zawsze uśmiechnięci, profesjonalni i służący pomocą, miłe to. Jedzenie naprawdę smaczne, produkty dobre jakościowo, wybór jedzenia duży, Basen, sauny, jakuzzi, komora aromatoterapii może nie za wielkie, ale o tej porze roku bardzo dobrze spełniły swe zadanie. Zabiegi OK. Byłaby jeszcze jedna gwiazdka, gdyby działał internet, w piątek jeszcze wolno ale działał, w sobotę i niedzielę praktycznie nie działa. Cenowo nieżle. Z przyjemnością tu wrócimy