Helvetia Suites

Lovely apartments. Good Ac. Not very childfriendly. My son, 6 years, got up in extra bed and it broke, look at the pictures, he’s a tiny kid. He got so scared :( and now Helvetia Suites is keeping our deposit 150€. I feel so surprised and sad. They will fix the bed on their own (it’s easy to fix) and charge us 150 €. They have no bookings and tried to say they couldn’t let someone live in the apartment because of the bed. Scam de luxe. We travel a lot and this is the first time we have such a bad experience. Not a very nice area. No reception - so it was a bit of a pickle to get in. Had to give my creditcard number by text message for the deposit :( The cleaning not very good. We found a watch - hope the owner will get it back (attached a picture) and had to to was the glas and cups before we used them.

Bel appartement, propre et spacieux, belles prestations, bien placé mais... nous n'avons jamais croisé qui ce soit et pas d'ascenseur ! C'est le gros bémol avec 2 valises avec 3 étages à monter! Dommage c'est le seul hic que nous avons rencontré!