Premier Inn Dunstable / Luton

Great service from one of the best Premier inn i have stayed in. Staff were warm and welcoming nothing to much hassle. As someone who lives life on the road for work will defiantly be using this hotel again

Terrible experience room was dirty so was the bathroom and smelt of wet dogs. Food also got returned as was fatty and £25 fillet shouldn't be

My colleague and I checked in. I enquired about the meal deal that was reflected on our invoices and were told that was not the case, a meal deal would need to be paid for separately. Okay, we accept that. Now the invoice further states that we are charged for a room each breakfast included, again we were told that this was not so. So, why were the invoices different from the receipts your receptionist printed out? Anyway, we had to go to Tesco to buy our supper and what would constitute breakfast. We later met our colleague who actually were complimentary of the hotel service because they had their meal deal and breakfast, both meal options we were denied.

the room was like a sauna for the whole time. Ridiculously hot, no AC, the fan provided was useless. It gave a really bad night sleep due to how hot it was. Room was usual premier inn standard which was fine but they need to do something out temperature in rooms. Was showing 27 degrees at 1.00am! Not compatible with a comfortable night stay in the summer months. Whitbread need to update and put AC in rooms with climate change showing no sign of temperatures reducing.

Overall good hotel comfy beds and pillows , only downside was the duvets which were heavy and very warm , the rooms had no air con which maybe could look to add in future . Not far from airport so good location . Friendly staff .

Excellent all round. Welcomed with a smile and offer of help with anything we wanted. Comfy bed and clean room. Breakfast was delicious, great value and service was excellent