Villa Monte Santo by DuHomes

This property was great. Beautiful view from balcony of the old town wall. Room was spacious and comfortable and clean. The kitchen was remarkably well stocked with utensils, etc. even had a dishwasher. BUT. Think long and hard about your stay here. It is. LOOONG AND STEEP walk to and from the room. I had to hire someone to take my big luggage from the rental office (not in building) and I carried my (admittedly heavy) carry-on. I think I almost died. For the way out I paid for both bags to be carried out. This also made any groceries (if I even knew where to find them) completely impractical. The staff couldn’t have been more lovely, and one lady literally ran from the rental office to my room with a new hairdryer because I thought mine was broken. It embarrassingly turned out to be operator error, but she couldn’t have been nicer about it. They also got me in hours early to my room which I was so grateful for. The set up is a little confusing as the rental office is in a different part of the old town and that is where you go to check in. Then you (and possibly luggage porter) are escorted to the room. If you have any issues, you what’s app them. They were always communicative with me, so honestly no complaints at all there. No complaints at all really. Just an awareness of what an old town stay actually means. I would probably do it again, but with smaller suitcases and might try to find something not quite as high up.

1) Excellent staff; 2) Great “Hardware”; 3) Less than ideal location. 1) Staff: The staff was very friendly and helpful. We had a health issue during our stay — a tourist’s nightmare. When we texted the staff, they responded right away. They not only directed us to Dubrovnik general hospital, but also suggested we go to the emergency room directly. That way we could avoid navigating the vast hospital complex and get timely treatment. And we did. We were in and out the hospital with a prescription within 90 minutes, including the time waiting for test results. What a relief !!! 2) Hardware: Everthing was in top condition, and appeared to be newly renovated, including the stove, the fridge, and a dishwasher !!! 3) Location: The property is a vey steep 99 (I counted) steps above the stradun (Main Street). iPhone counts it as 6–7 floors. It poses a major challenge to people with mobility issues and lots of luggages. If you stay on the 3rd floor, add another 30 steps. Silver lining: it’s very quiet.