Gastnutzer
31. März 2023
20 minutes before the 12.00 hour at which the room was supposed to be vacated, I went to the room but I couldn't find my things anymore!!! I later discovered that the blonde receptionist gave instructions for the cleaning staff to enter the room, who took my things, of which I recovered only a part, not what I had on the table - a bag and a bottle! The receptionist motivated by looking into my eyes me, I would have left the key at the reception, saying that I was leaving the hotel! Then I took the key out of my pocket, showing the key to both her and her colleague, explaining that I had no way to leave in an event that was going on in the rented room in the basement, plus I hadn't even paid! I asked to speak to the manager, but - they made it rain, they didn't notify him or give me his phone, leaving me with the damage!
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