Hotel Artushof Dresden

The room was very hot and noisy. The noise was such that I could not hear the TV at normal volume with the windows open. Building site dusty and noisy. Bathroom clean but very old fashioned with shower curtain. No reception after 6pm and NO emergency service for any problem after 6pm. Another guest was locked out of his room in the evening and had to call an emergency key service to get back into his room. What a drama. Another guest arrived at 11pm and intercepted me on my way back to the hotel. He showed me his reservation on his smartphone and asked for help. He had no key to his room, no code to access the box where his room key had presumably been left for him. As I was going through a late check-in myself, I tried to help and found out that he hadn't received an email from the hotel with the key box code. What a drama.