Bastion Hotel Dordrecht - Papendrecht

Alle sehr gut

Хороший отель. Переночевать одну-две ночи вполне можно.

Als ich eintrat, war niemand da, der mich eincheckte. Es gab eine Telefonnummer, die man anrufen konnte. Allerdings erhielten Sie dann ein vollständiges Menü mit Optionen, wodurch das Warten eine bessere Option war. Ich fand das Zimmer auch nicht besonders sauber. Okay, aber es könnte besser sein. Es ist sehr teuer für das, was man bekommt. Beispielsweise war der Duschkopf überhaupt nicht gereinigt worden. Die Gastfreundschaft ließ zu wünschen übrig.

Das Bett ist sehr bequem, ebenso die Kissen. Im Badezimmer gibt es eine gute Warmwasserversorgung. Gute Lage, ganz in der Nähe des Busbahnhofs, nur 10 Minuten von der Innenstadt entfernt. Es gibt nur Frühstück und Abendessen, beide sind gut, das Frühstück ist sehr umfangreich.

As soon as we arrived we realised that the hotel is situated in the middle of nowhere. Not only are there no shops around but it is also difficult to reach without a car or taxi as there are no pedestrian roads. When we arrived the lady at the reception gave us the key and we walked in the hotel room we notice how the hotel room was freezing. The heaters were turned off while outside it was 6 degrees Celsius. It took around 4 hours for the room to heat up, it didn't seem like the room was ready for guests. They gave us a ground floor room with the view into the car park which was very noisy especially in the morning. Bathroom is very tiny, the distance between the toilet and the shower room is very small and cramped and as a large person I struggled to use the toilet. They don't provide slippers for the bathroom despite the fact that the shower made the entire bathroom into a wet room. Despite the fact that we were two people on the reservation, they only provided one body towel and two face/hair towels. There was a spider in the room right above my bed. We struggled to sleep during the night as the room diving the reception and the rooms would be slammed every few minutes. I tried to use the fridge and it smelled very bad inside and wasn't cold at all, this is why I also mentioned they were not prepared to have guests stay in that room. There was also a lot of poor communication from the staff who never checked in to see if everything is okay, I have never experienced this in my stays at hotels in the past. Never again would I ever stay here and I would never recommend to anyone. For my previous trip to Dordrecht a few years ago I stayed in Van der Valk which was 100 times better than this and was only €30 more. I regret not staying there again

Ik heb afgelopen weekend met vrienden in dit hotel geslapen. De kamers waren niet klaar bij aankomst. Er was geboekt vanaf 14 uur en we konden pas terecht om 16 uur. Hierdoor konden we niet verder met onze groepsactiviteiten. We kregen een drankje ter compensatie. De kosten hiervoor zijn echter tegen de afspraken in toch afgeschreven van mijn creditcard. Ik heb daarover gemaild maar geen reactie ontvangen. Ook was tot drie maal toe, zowel via de telefoon als via de mail, besproken dat 1 persoon van onze groep in een rolstoel zou komen en daarvoor zou een aangepaste kamer gereserveerd zijn. Dit bleek ook niet het geval. Erg matig dus allemaal.