Gastnutzer
5. Mai 2025
I stayed at the Lodmoor Prem. Inn somewhere around 2015 and had a great time so I thought we would try the Littlemoor one this time. I am disabled and informed reception on arrival that I parked in the disabled bay with a blue badge. I also walk with a stick so it was fairly obvious I wasn't any kind of budding athlete. We were put in room 129 which felt like a half mile walk to get to. Also had to go back to reception to get a bath towel which was missing. Good job there was a lift otherwise I would have been in trouble! Went over to the Beefeater to get some coffee only to find out that it was shut and only open for breakfast despite my emailed booking confirmation stating it was open for meals and drinks during the day. This meant having to go back out and finding somewhere to eat. The room was fairly clean but missing a bedside cabinet and having a stool there instead. The sink tap in the bathroom was not secured to the sink and you had to hold the tap still to use it. Other than that, the room was nice and cool with working air-con and it was nice and quiet during the night. Would have been nice to have two seats in the room instead of one but that's fairly minor. Wi-fi wasn't great and had to use 4G to find places to eat but again, that was a minor issue. Would have been major if no phone signal! Breakfasts were fairly good, cooked to order and clean tables and chairs except when it came to Sunday morning when we were leaving. Walked into the breakfast bar and it was utter chaos. No staff, no food, no clean tables or seats. Some poor girl stuck in there on her own and buffet breakfast which I dislike as it looked like a plague of locusts had beaten us to it. We left hungry and disappointed. Overall, the staff were great, friendly, helpful and putting up with conditions that I would not have. The only one that let the place down was on duty the last night we came back from evening meal. When we walked in, she didn't even look up to see who it was but kept staring at the iPad or whatever it was she was watching. As we went through the door to the rooms, I said goodnight but again, no reaction nor looking away from what she was watching. I was refunded for the breakfasts we couldn't get so not out of pocket but this time, our stay wasn't as good as Premier Inns we've stayed in previously. May well try something different next time.
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