JI Hotel Hotels in Donghai

actually this is one of my favorite hotels, but this time I feel messed up.. the service at the reception from the first day was very troublesome, and on the last day my bathroom glass cracked, and they just sent a cleaner to look at it and didn't apologize or try to fix it, then I went downstairs and they just said, oh then do you want to change rooms? even though the glass is very big and I think it would be very dangerous if it broke and hit someone around it