Dongguan Hotels

es war Traumhotel super fünf Sterne Hotel mit bessere Preis, ich gebe bester Bewertung zum das Team in Reception, besonders die Frau STELLA, sie hat uns sehr geholfen. Sie ist sehr professionell und elegant. Vielen Dank für Ihre Mühe und die freundliche Gastgeber. Das Zimmer war sehr sauber das Essen im Frühstück wunderbar besonders das Kaffee Espresso. Immer wieder für nächste Übernachtungen.

Overall my experience during my all stay was good. Service was quite good. I did not ask for any special facility but looks me the hotel provide good facilities to the customers. Yes I enjoyed my breakfast and food in one of their restaurant.

Mein Aufenthalt hier war außergewöhnlich! Das luxuriöse Ambiente, der unverschämte Service und die Aufmerksamkeit auf die Details machten es unvergesslich. Das Zimmer war geräumig und schön gestaltet, mit atemberaubenden Blicken. Das Personal ging oben und darüber hinaus, um sicherzustellen, dass alle Bedürfnisse erfüllt wurden. Die Essenserfahrung war top-notch, mit einem vielfältigen Menü und exquisiten Geschmacksempfehlungen. Ich empfehle dieses Hotel für jeden, der einen wirklich erbarmungsvollen und erinnerlichen Aufenthalt sucht!

今天在服務大堂辦理業務時，受到了前台小涵的熱情接待，必須好好誇一誇！ 小涵不僅笑容特別親切，讓人一來就覺得特別舒服，辦理手續時更是耐心又細緻。面對我的幾個疑問，她都條理清晰地一一解答，沒有絲毫不耐煩，而且動作麻利，很快就幫我處理好了所有事情。整個過程高效又暖心，讓人真切感受到了專業又貼心的服務。 有這樣的員工在前台，真的能給客人留下特別好的第一印象，必須給小涵點個大大的贊！

The hotel’s location is great, very close to the city center. There is bus stop next to it too. There are pretty many stores and cafes in the neighborhood. The hotel is pretty old, it requires renovation. A carpet floor in the hall was very dirty, one elevator worked strangely, a couple of times I thought the doors wouldn’t open. My room was medium size. Right enough for two people. It’s good.The bed was clean and fresh, BUT once I entered the room I saw a cockroach on the wall. I hope that was an accident, the windows were opened, so I closed them and no other bugs were seen after that. There also was some litter left by previous guests. Overall, the hotel is OK for the price, but I wish it was cleaner.

前台服務熱情，入住奉茶很貼心，路過都會打招呼很有禮貌！房間枕頭軟其他床品也都很舒適，空調出風快電視可以投屏方便好用，房間和大堂也乾淨整潔，大堂還有竹居可以看書，早餐豐盛，晚上有提供深夜粥到，退房了還送一瓶水，很暖心，下次還會來住！

Was originally happy that we were given a free room upgrade for our long stay. The hotel lobby, common level 4 has leftover smoke smell, and since aircon system is shared, it didn't occur to me that we weren't by default given a smoke free level/room upon the upgrade, even though I've booked for non-smoking room. Therefore, both of us got rashes or mite bites from the poor air quality in the room. After 2 nights of torture, we complained to the counter and then found out that we can move into a non-smoking room. Everything was fine afterwards (our skin still healing), and we were also given a small goodie bag as a token for apology. Conclusion, don't expect the receptionist to read the online booking order, and remind them constantly. Lastly, as shown in pics, the towel cleanliness varies before usage, although we were told that new cleaned towels will be delivered to the hotel daily. Room size is great.

Front desk people are very nice, polite and eager to help. The location of the hotel is near many restaurants and mall. They also provided us with umbrella when raining without fees.

步入房間，首先映入眼簾的是整潔的環境，物品擺放的井井有條，酒店的地理位置極好，周邊生活設施齊全，前台服務也很好，整體滿分，下次還會再來的

Alles über dieses Hotel ist ausgezeichnet. Ich werde bei Atour Hotels bleiben, wenn ich die Chance habe, von jetzt an zu gehen.