Hotel Pazo de Lestrove by Pousadas de Compostela

We had a very nice welcome on arrival. Our room 111 was a good size with a view over fields. There was a pool also. We liked everything about this hotel. Breakfast is great with high quality food and drinks. If ever again in this area we would stay here.

We had a small but comfortable room in this beautiful historic building. The wifi and aircon worked well and the bed was very comfortable. The room was showing its age in places and in need of maintenance. There was only one chair in the room (there were two of us staying) and the windows didn't open for ventilation. The shower screen wasn't fitted properly and flooded the bathroom when we showered. The evening meal was very well served and delicious. Breakfast was a buffet in a noisy area and not up to the high standard of the evening meal. It is an impressive looking building but spoilt by staff standing outside the front doors smoking. We saw the receptionist and bar manager smoking there twice while customers were around. It didn't make a good impression given the 4 star rating of the hotel. We think the hotel manager needs to be more proactive to ensure its 4 star standards are maintained.

A beautiful hotel in the middle of nowhere. However, our stay was totally spoilt by a rude and spiteful member of staff . Everyone was lovely except for one staff member with black curly hair . She didnt like it that we sat in the sun in the seating area at the back , chastised us verbally and went out of her way to be unhelpful and smilingly vindictive for the rest of our stay . She made us wait excessively and repeatedly in the restaurant while being overly attentive to other diners . When we asked for a second glass of wine with pur mains ( willing to pay for it ) she indicated she would bring it but didnt . Instead she made a point of stripping the tables surrounding us and deep cleaning them . Following that she then made a point of removing all the open wine from the dining room and putting it away . The food was nice but our treatment left a nasty taste. Needless to say, we were not willing to put up with this treatment any longer and left , relocating to the bar where we were treated better. Lovely room , comfie bed and breakfast . I believe this staff member would deny the way she treated us if asked , but my friend and I know how she made us feel and we are convinced it was deliberate !

We arrived Padron, expecting nothing flash. And then the hotel! OMG, it is awesome. A magnificent old chateau (circa 1500) turned into an elegant and classy hotel. I am of the opinion it is worthy of 5 stars. There was a bunch of us in the Camino group, and we were all blown away! Breakfast also was awesome!

Beautiful building and was looking forward to a comfortable night However this hotel has the air of a business being run by people who are not naturally of the hotel industry. When one arrives exhausted from a 26k walk in 35 degree heat one hopes for at least a welcome and perhaps an offer of a glass of water to avoid keeling over in reception. The chap on teh front desk was not particularly in the mood to move nev mind help. Later - "what's the history of this building..?" - "you can scan the QR code..". "Oh, thanks...". Very few beds round teh pool. Pool looked as though it needed cleaned. Breakfast was ordered as a picnic. It was pretty dire and we threw away most of it. "The phrase "fur coat and nae knickers" came to mind. Comfortable, clean, intriguing but lacking. Meal in adjoining restaurant was ok but expensive.

Beautiful surrounding but low on service. No lunch menu of importance and very low competence of staff. We don't have cognac in the bar on 4 star hotel, stay clear imo. There is a fundamental lack iinthe customer understanding, And it's 15 minutes backwards in the amino.