Cozrum Homes - Summer's House

Run away from Cozrum We got a room that didn’t match the pictures, no Windows, right next to the motorbike parking, no hot water and more importantly : Cockroaches and ants infestation. Dirty place overall and customer service will never apologies but will make you pay extra to get what you originaly paid for. We got better for half the price somewhere else.

I think because it's cheap, they don't change the towels every day. Hot water is almost unusable in the morning. It's ok in the evening. Because the room is small, the toilet arrangement is very uncomfortable. I'm 1m75 tall and almost have to sit sideways to be able to use it. This toilet is not for people over 1m75.

Nice homestay with modern simple interior style, nice service and support also.

Ok ok ok ok ok ok

Con: Bedsheets appear used (hairs, knitters, stains, sheets are white but not "white"), they call it environment-friendly 🫠 Super hard to find, outdated photos, no google entry, description sucks. Rude communication, ask many questions but seem not to read replies properly. Texting worked but calling not (11pm). Shower/Shampoo there but not labeled. Toilet shower leaking. Pro: If they provided clean bedsheets and fix their instructions, the room provides high value for the given price. The technical checkin aspect is well-thought if properly updated (add maps link and grab POI!!!). The elevator enables also convenient short stays even with big suitcases. They message you on zalo, whatsapp and sms parallel

Good….