Olympios Zeus

Alle Mülleimer waren voll, Kakerlaken am Pool. Bettwäsche und Handtücher gelblich und alt. Nur die Superior-Zimmer waren etwas modernisiert, die restlichen Unterkünfte jedoch schrecklich alt. Die Toilettenspülung lief ins Badezimmer. Wir sind früher abgereist. Einziger Pluspunkt: Die Dame an der Rezeption hat nach dem Grund für die vorzeitige Abreise gefragt.

Die Lage ist großartig und die Landschaft ist atemberaubend. Das Personal ist sehr nett und professionell; Eines Tages baten wir an der Rezeption um zusätzliche Decken und bekamen sie sofort. Der Strand und vor allem der Pool waren sehr sauber und ordentlich.

Too many little things that could be easily improved are ruining the perfect beach and natural environment. The food was not so good and there was no snacks beetween meals, waiting in a line for an icecream desert for every meal, no curtains in showers but there is a warning "please do not put towels on a floor" (walk in a water), unknown spirits for alcoholic coctails (all have the same taste), vending machine with a products out of valid date, broken light bulb on a terace which can not be fixed... too many things On other side, the weather was perfect and the sea was marvelous. With a good company there is no bad vacation but with those mentioned flaws fixed it would be perfect.

I am a frequent guest, visiting this location 4 to 5 times a year. (4 years in a row) If it weren’t a great place overall, I wouldn’t keep coming back. That said, I feel the need to address a few serious concerns, as a Golden Member of the Hotel Brain Group, in hopes that these complaints will reach management and lead to improvements. 1. Poor behavior at the beach bar (red sunbeds area): This just happened: At the bar area near the sunbeds and umbrellas for red wristbands, I witnessed extremely unprofessional behavior. A young black-haired woman named Maria was yelling loudly and harshly at a very calm and kind staff member named Vula. I was standing at the bar with my baby in my arms, waiting to be served for 15 minutes, completely ignored. After Maria rudely dismissed Vula, she finally served me—but with an aggressive tone and attitude, far from the standards of hospitality. It genuinely felt like I had shown up unannounced to a nervous dentist’s office rather than a beach bar. 2. Housekeeping issues: The housekeeping staff seemed careless and aggressive. They swept leaves only superficially, and twice failed to properly close the sliding door in my apartment. I returned from the beach to find the room cleaned but the glass door wide open—clearly a safety and security issue. 3. Chocolate cream incident: At 09:30 I asked for chocolate cream (not for coffee), and a staff member named Eva simply said, “Finished,” in a dismissive tone. Luckily, the hotel manager was nearby and resolved the issue immediately within 3 seconds. I appreciated her swift reaction, but such issues should not require managerial intervention in the first place. Again, I want to stress that everything else is 10/10—I truly enjoy this hotel. My complaints are only related to a few individuals who, unfortunately, seem to go against the otherwise high hospitality standards. Thank you for your attention.