Grand Vistana Bewertungen

Antwort der Unterkunft: Dear Guest,Thank you for your lovely feedback! We’re thrilled to hear you enjoyed your stay and appreciated our convenient location and brilliant staff.We look forward to welcoming you back for another memorable experience!Best regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana Hotel

Antwort der Unterkunft: Dear Valued Guest,We sincerely apologize for the disappointing experience you had during your stay. Your feedback is extremely valuable to us, and we deeply regret that we did not meet your expectations.We take your concerns seriously and will immediately address the cleanliness and maintenance issues in the gym, as well as review our fire safety measures to ensure compliance with all safety regulations. Additionally, we will work on improving soundproofing and overall cleanliness to enhance our guests' comfort.We truly appreciate your honest feedback and will use it to improve our services. If you would be willing to give us another chance, we would love the opportunity to provide you with a much better experience in the future.Best regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana HotelCell: +88 01916 22 30 14

Antwort der Unterkunft: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We appreciate your honest review as it helps us to improve and serve our guests better.We are glad to know that you found our location convenient and our staff helpful. However, we sincerely apologize for the inconveniences you faced during your stay. The issues with the pickup service, water heater, room door, and the unavailability of a hair dryer do not reflect the standards we aim to provide.Please rest assured that we have already noted your concerns and are addressing these matters with the respective teams to ensure they are rectified promptly. Your feedback is invaluable, and we will work hard to prevent similar issues in the future.We hope to have the opportunity to welcome you back and provide you with a much-improved experience on your next visit.Best regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana HotelCell: +88 01916 22 30 14

Antwort der Unterkunft: Dear Valued Guest,Thank you so much for your amazing feedback and for sharing your experience with us! We’re delighted to hear that Sajol was able to make your stay truly memorable by assisting with the hot water, navigating Dhaka, and resolving your tourist concerns. Our team strives to go above and beyond to ensure our guests have the best possible experience, and your kind words mean the world to us.We look forward to welcoming you back for another incredible stay in the future!Warm regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana HotelCell: +88 01916 22 30 14

Antwort der Unterkunft: Dear Valued Guest,Thank you for taking the time to share your feedback. We are pleased to know that you appreciated the surroundings, cleanliness, and service during your stay.We are sorry to hear that the room setup and breakfast options did not meet your expectations. Your comments are invaluable to us, and we will work on addressing these areas to ensure a better experience for all our guests.We truly appreciate your input and hope to have the opportunity to welcome you back, so we can provide a more enjoyable and improved stay next time.Warm regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana HotelCell: +88 01916 22 30 14

Antwort der Unterkunft: Dear Valued Guest,Thank you for sharing your honest feedback. We deeply regret to hear that your experience did not meet your expectations, and we sincerely apologize for any inconvenience caused during your stay.We’re sorry to learn that you found the amenities and facilities underwhelming and faced difficulty locating the property. Your feedback about the toilet's comfort and overall experience with the rooms has been noted, and we will address these concerns with our team to make the necessary improvements.We’re, however, delighted to hear that our staff’s warmth and initiative made a positive impression. Providing excellent service is our priority, and your acknowledgment motivates us to continue striving for excellence.We hope you’ll consider giving us another chance to provide you with a much better experience in the future.Best regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana HotelCell: +88 01916 22 30 14

Antwort der Unterkunft: Dear Mr. Majid,Thank you for your lovely review! We’re delighted to hear that you had a great stay and found our hotel to be of good value. Our team takes pride in maintaining clean rooms and providing excellent service, so it’s wonderful to know we met your expectations. We’re also glad that our convenient location worked well for your travels.As a regular visitor to Dhaka, we look forward to welcoming you back again soon!Best regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana Hotel

Antwort der Unterkunft: Dear Valued Guest,Thank you so much for your perfect rating and kind words! We're thrilled to hear you enjoyed your stay and appreciated our surroundings, amenities, cleanliness, and service.A special thanks for highlighting Sajol's professionalism and excellence—he will be delighted to know his efforts made a positive impression on your stay.We look forward to welcoming you back for another wonderful experience!Best regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana HotelCell: +88 01916 22 30 14

Antwort der Unterkunft: Dear Valued Guest, Thank you so much for your perfect rating and kind words! We're thrilled to hear you enjoyed your stay and appreciated our surroundings, amenities, cleanliness, and service. We look forward to welcoming you back for another wonderful experience! Best regards, Moksedul Hassan Bhuiyan Senior Manager - Sales & Marketing Grand Vistana Hotel Cell: +88 01916 22 30 14

Antwort der Unterkunft: Dear Valued Guest,Thank you so much for your perfect review! We're thrilled to know that you enjoyed your stay and found everything to your satisfaction, from the surroundings to the service.Your kind words motivate us to continue providing the best experiences for our guests. We look forward to welcoming you back for another perfect stay soon!Warm regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana Hotel

Antwort der Unterkunft: Dear Valued Guest,Thank you for your feedback and for taking the time to share your experience. We're delighted to hear that you found our proximity to the airport convenient and appreciated the transfer service, quiet location, and personalized breakfast service.We also acknowledge your comment regarding the view, and while it may not be scenic, we aim to make up for it with our comfortable rooms and attentive service.We hope to have the pleasure of welcoming you back in the future for another convenient and relaxing stay.Best regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana HotelCell: +88 01916 22 30 14

Antwort der Unterkunft: Dear Valued Guest,Thank you for sharing your feedback and for rating us positively! We are glad to hear that you found the room clean and our service satisfactory.We appreciate your comments regarding the breakfast options. We will review this with our team to see how we can improve the variety and flavors to better meet the preferences of all our guests, including international ones.We value your input and hope to have the opportunity to provide you with an even better experience in the future.Best regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana HotelCell: +88 01916 22 30 14

Antwort der Unterkunft: Dear Guest,Thank you for taking the time to provide us with your feedback. We’re glad to hear that you found our location convenient and our staff helpful and friendly. However, we sincerely apologize for the issues you faced regarding the water pressure, warm water, and cleanliness of the toilet.Your comments have been shared with our team, and we will work to address these concerns immediately to ensure that future stays are more comfortable. We value your feedback as it helps us improve our services.Thank you once again, and we hope to have the opportunity to serve you better in the future.Best regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana Hotel