naked Castle Resort

江浙滬自駕其實還可以。客房的阿姨打掃都挺好的。 衹要不滿意的是，在入住前一天有打電話來問房間的一些偏好，我説想要景觀好一點的。安靜一點的。結果第二天入住給我安排了個一樓的入口處，衹能望到窗口的兩個矮綠植，以及人來人走的住客跟員工。且房間內沒有紗簾，如果拉上窗簾，整體室內燈光十分昏暗。然後打客房電話詢問，被告知就是沒有紗簾，且無房間可換，如果不想這樣可以自費升房，打完折980一晚。跟同住人溝通了一下，就不需要升房了。於是沒有解決辦法，就直接掛斷電話拉上窗簾，睡覺了。也不想在度假區內消費了。午睡的時候麼有打電話過來，吵醒了説有房間了，過半個小時可以換到樓上。然後午睡吵醒了頭很痛。換了房間之後，窗子是壞的，關不上，飛進來好多蟲子。前後換了三個人來看修，最後訴求衹需要關上就行。我們不打開了。房間內抓掉了四衹蟲子。第一天的入住確實不怎麼愉快。接下來就正常躺了兩天走了。喊小車還是挺快的。 不過不會考慮再來了。

在攜程上定了很多次酒店了，但我很少作點評，但這次入住體驗真的非常不好，酒店環境一般，服務細節及前台工作的態度非常不友好，辦理入住時前台態度愛理不理（1、坐接斑車回來後沒有電瓶車接，叫了後等了半個小時；2、套餐中包含的歡迎飲品及伴手禮，都沒有；3、提出安排到同一房型的另一個地墊高點的房間，竟然騙客人説沒房，但是過了2個半小時後我出門，正好被我碰到另一住客才到，也就是我在諮詢前台的時候，是還有沒登記住客的空房間；4、沒有任何主動服務，沒有什麼管家，完全沒人管，全都是客人主動要求服務；5、攜程會員送的一份入住水果，連個盤子放都沒有！竟然用手拿到房間的，此次入住體檢感超差。）

Beautiful summer escape from the city heat to beautiful cool Moganshan mountains. The castle is amazing, exquisite scenery, and plenty of activities and hikes in the bamboo forests. Great restaurant options and really friendly, helpful staff.

This is indeed a nice hotel with beautiful facilities, though there are things to improve , given the high price. Many comments mention that someone has added them on WeChat upon booking, communicating the details of the booking and reminding to make dinner reservations. Unfortunately , nobody has added me and I feel like we missed out many things because of that. For example, we didn’t know that every on-site activity is organized per certain hour , as we arrived around 3 pm we already missed most of them on that day. Also , because of the holiday, the famous castle Chinese restaurant was fully booked for dinner and the next day’s lunch so couldn’t appreciate it . We had to settle for a room service that had very limited options not to mention, was ridiculously overpriced . 300 yuan for three basic dishes like fried rice, stir-fried pork and pork ribs soup, small portions too. Pity. There was a buffet diner happening at another restaurant by the pool, but 460¥ per person seemed too expensive so we passed. Some other small things like broken locker in a changing room or plenty of leaves and trash from the trees in the pool that nobody bothered to clean - felt annoying, again, considering the price per night. I’d still recommend this hotel for visiting at least once in your life. Service is mostly very good, breakfast more than decent, the heated outdoor pool is lots of fun even with the dry leaves floating on it. They have a game room, “activity village” with many things happening all day round ( watch the time though ) , the room I booked was nothing special but had everything we needed. It’s convenient to move around the territory on a “buggy” , they are very efficient. Only if you have a choice , maybe don’t come here on a national holiday so overall experience would be better.

Beautiful resort, lovely and helpful staff. Food was great! The atmosphere was quiet, and the views were incredible.

This hotel is gorgeous! The staff is so welcoming and friendly. The architecture is historic and offers great views of the Mogan mountain. The scenery is breathtaking and very calming. The food is also amazing. I whole heartedly recommend this place and would 100% come back!