MainStay Suites Denver International Airport

I received a confirmation I thought that it was already paid. When my family went there, the customer service said they need to pay. It was embarrassing. I sent somebody to pay with my card since I was sick. but they refused to take it coz they want the guest to pay for it herself. It was disappointing.  Trip.com customer service, promised to call me back to settle this issue, but I never heard back from anybody. I end up cancelling this booking. 

The room was clean, but the TV didn’t work in an accessible room and they didn’t have any others. My mom really needed the pull bars, but also we were there for a few days and needed TV for entertainment too. They moved us to another room. Also $10 a day to park is expensive. This isn’t a downtown location.

Clean nice rooms, nice beds, kitchenette was convenient. We would have love to stay the entire trip but they didnt have availability

This was a perfectly acceptable airport hotel. Shuttle was prompt and on time, room was clean, and the staff was friendly. Would definitely stay here again if needed.

One of the cleanest rooms I have been in. Breakfast can become crowded but plenty of options. Washer and dryer room provided but you will need to have quarters to use the machines.

Great, reliable airport shuttle. Room had an intense and off putting floral odor.

Hotel in general was funky, hallway carpets are nasty. Our Room was dirty. There was a wad of hair under the pillow. Ice bucket lid wasn't clean and had something sticky all over it. It looked like there was old water damage along the base boards. Mold in the shower. Shower head had a big hole around it and couldn't adjust it. Matresses stained, only saw that because the sheets were small and only covered half the mattress.Window curtain looked like an entire cup of coffee was spilt on it. There was only one lamp for the entire room and the room was dark, maybe they leave the room dark so you can't see how dirty it is? Asked for a lamp to be able to repack bags for early flight and front desk said there was no extra lamps. So over 100 rooms and not one empty room to get a table lamp out of. Definitely would NOT stay there again.

Very convenient. And, bed was comfortable. But, do not accept room 333. Very funky smell in there.

Clean, Comfortable Beds, Mini kitchenette in room is nice though I did not use it. I liked the proximity to the airport & short ride to the city.