Thermen Hotels in Denham

Top dollar price for 2* accommodation. Two nights in an ocean view room. Fabulous view but, oh dear, the room was dire. We booked and paid for a room with kitchenette - their description not mine. The kitchenette was tea and coffee making facilities and a fridge. No toaster, no microwave. Zilch. No chance of self catering unless you use the communal kitchens. Thanks but no thanks. We had taken our own breakfasts which didn’t need toasting or microwaving. The bathroom was tired and grubby with an extractor fan attached to the same switch as the light so no creeping to the loo in the night without waking other half up! The main restaurant was OK but our starter of seafood came without the Exmouth prawns which were advertised as part of the seafood plate. When we queried this omission we were told they’d run out. They told us they’d given us an extra scallop as compensation! When we were eating our mains the manager turned up at the table with a plate with 3 prawns on! Had he just caught them or had the kitchen brigade defrosted them? We’ll never know as we sent them back to the kitchen. Second night we ate in the bar - pizza. Not home made but from a packet. I saw them opening them. They were OK but at $25 each they should have been fabulous. Wednesday 31 May there was a big rugby game on TV which we wanted to watch in the bar. No problem until a small group of people became very drunk and very offensive. One guy in particular was effing and blinding at another group of people who, fortunately, were adult enough to ignore him. When we spoke to the barman and asked if they were trained in the Responsible Service of Alcohol he told us that he wasn’t sure! Was there a language problem. I thought the RSA was a requirement of working on licensed premises in W.A. The experience left a bit of a sour taste. To sum up - there is very little accommodation in Monkey Mia except the resort so they have cornered the market. The property is tired and in need of investment. Come on RAC - update this site. A lick of paint won’t do. It needs bringing into 2023. It’s stuck in 1990!