Saiva Hill Resort

Although staff behaviour was good but poor food quality, unhygienic rooms, intercom not working and so many issues.

Location is ok, service was not good, is not upto the mark i would say, i recommend to his resort du

First of all i want to say that the location of the hotel is wonderful, you can see whole dehradun and mussoori city from the hotel yard, restaurant and also from your room, and the staff behaviour was very good and they are also very helpfull. Best hotel in mussoori hat i pa road

We stayed at the Saiva Hill Resort on our trip to Mussoorie in the first week of March, 2023. It is an incredible property located on the edge of the valley overlooking the city of Dehradun and as such makes for an incredibly picturesque setting. The highlight of our trip was the huge open terrace which made it the perfect place to watch sunsets as we sipped our masala chais. Come night, and it made for an incredible star gazing experience. The property was clean and well maintained. Barring some minor spice adjustments in the food (which the chefs were very happy to comply with) our stay was extremely comfortable. The caretakers - Gaurav & Ankit - were super responsive to our calls and ensured we had a nice time. There were also some super cute and friendly doggos on the property who we could not get enough of 🐶 All in all, a great experience :)

We were taken good care during our stay. Staff was very helpful and kind to offer variety of amenities and tour ecstasy. Food was amazing and hill views-are fabulous

We booked 2 Super Deluxe rooms based on info available online, interaction with resort management and reviews on TripAdvisor but the resort didn't meet our expectations. Rooms are very basic with double bed, side tables and a mirror without baggage rack, no dressing table, no chairs. Few old/damaged chairs placed in balcony. Bathroom in room no 301 had peculiar/bad smell like from sewer line, bathroom in 302 is too small, not as shown in pics. Air freshener spray didn't improve the smell which required better solution. Hot water insufficient as geyser is 20/25L in 301 and 15L in 302. Imagine getting hot water initially which becomes cold after you are halfway in shower. Very bad experience in the shower for my wife. No hand/face napkins provided. Hygiene poor in rooms, restaurant. Breakfast was average, decent taste but menu and service require improvement. No fresh fruits, limited breakfast menu, average tea, juices. Rooh afza was served on one day, juice, cold coffee on other days. Menu for lunch, dinner has many items but one can't be sure about fresh ingredients as resort occupancy was low, hardly any guests in the restaurant. Quite expensive for the quality and service. Rooms had TV service but IPL channel was not available, provided next day. TV service stopped for a day in 302 as it could not be charged. Hotel set up requires more professional management. Wifi signal was very weak even close to source at the reception. Overall average experience with the facilities and location which is quite far from city. Not worth the room charges and as claimed. Our rating is 1* for the quality of rooms and service or atmost 2* for the view of valley. Shall not recommend to anyone.