Sarovar Portico Dehradun

This place was my second choice… Good part: On main road, good food joints nearby, nicely made. Bad parts: Window is useless. It opens on wall right away. You need to request room slippers You need to request for basin napin It takes time for hot water to come. TV won’t start then need to call room service. Reception staff ok ok. Not very welcoming. Worst: There is no mattress cover on the mattress. Straight way they have put the bed sheet. So all night you will be feeling the rough lines of the mattress and not feel good about it. House keeping tells us that we don’t have mattress cover. I would choose a different place next time. See image. Expensive place for this price and service.

The hotel is a business hotel. Pros 1. Resturant staff behaviour is humble 2. Housekeeping staff behaviour is good Cons 1. The room is old, carpet is dirty, bed mattress is uncomfortable and blanket covers are very old, so the white colour has become full. 2. Only 500 ml water bottles provided, leading to multiple times asking for water 3. Sofa inside room was unclean 4. Window opens up to a building 2 feet away with rubbish dumped on terrace 5. Entire ground floor entrance left and right side occupied with banks 6. Extremely minimalist 7. Not worth the money paid

Location is not that good, I have stayed earlier at Four points by Sheraton at rajpur road, but this time this property at same road felt a drastic change in experience.